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DVD's Don't Play


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#1 JRG17

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Posted 27 July 2009 - 02:09 AM

Hi All,

Hoping somebody can help me. I've just successfully made some films in Creator2009 (after a huge amount of technical issues with the s/w and very little useful help from Roxio customer support! )...Now the films don't play back on any DVD players I try ! (they are new and play all formats). I can only play the DVD in my laptop.

Does anyone know why this is the case and what I can do to fix it? I used DVD RW's and I did read somewhere about having to finalise the disc but I don't know how to do that or if its relevant or correct?

All feedback and advice gratefully received. biggrin.gif  Thought I would try this forum rather than waste my time with the Roxio people....

Thanks

J



#2 sknis

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Posted 27 July 2009 - 02:29 AM

QUOTE (JRG17 @ Jul 27 2009, 05:09 AM) <{POST_SNAPBACK}>
Hi All,

Hoping somebody can help me. I've just successfully made some films in Creator2009 (after a huge amount of technical issues with the s/w and very little useful help from Roxio customer support! )...Now the films don't play back on any DVD players I try ! (they are new and play all formats). I can only play the DVD in my laptop.

Does anyone know why this is the case and what I can do to fix it? I used DVD RW's and I did read somewhere about having to finalise the disc but I don't know how to do that or if its relevant or correct?

All feedback and advice gratefully received. biggrin.gif  Thought I would try this forum rather than waste my time with the Roxio people....

Thanks

J

No need to finalize discs; that is done automatically.  

With the limited information you provided, it sounds like you made a data disc- one that has video files on it but does not have the file extras to play on a DVD.  Go through this "Work Flow Strategy" to see if you have done all the right steps.  If not, you may want to retry.  If you have done all the right things and they still don't play, throw out any Memorex or store brand discs and get some Verbatim and come back with more information.

Did you check to see if the players will play RW discs?  Check for dash RW and +RW.
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#3 JRG17

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Posted 27 July 2009 - 09:23 AM

QUOTE (sknis @ Jul 27 2009, 02:29 AM) <{POST_SNAPBACK}>
No need to finalize discs; that is done automatically.  

With the limited information you provided, it sounds like you made a data disc- one that has video files on it but does not have the file extras to play on a DVD.  Go through this "Work Flow Strategy" to see if you have done all the right steps.  If not, you may want to retry.  If you have done all the right things and they still don't play, throw out any Memorex or store brand discs and get some Verbatim and come back with more information.

Did you check to see if the players will play RW discs?  Check for dash RW and +RW.





Hi and thanks for reply.

I've created the the videos in VideoWave then simplly clicked on Output and then Export as and made A DivX file. Then copied this DivX file to to a DVD.

The workflow strategy lookss hideous ! and it talks about using MyDVD which I thought was only required when wanting to finese a DVD with chapteres, etc? I simple want to create asimply video file and burn it to a DVD.

Both players can play -RW and +RW DVD's, I checked, and they are both high spec new DVD players. I will look at getting better quality DVD's though, although I'm not sure this is the root of the problem.

thanks

J


#4 myguggi

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Posted 27 July 2009 - 10:21 AM

QUOTE (JRG17 @ Jul 27 2009, 01:23 PM) <{POST_SNAPBACK}>
Hi and thanks for reply.

I've created the the videos in VideoWave then simplly clicked on Output and then Export as and made A DivX file. Then copied this DivX file to to a DVD.

The workflow strategy lookss hideous ! and it talks about using MyDVD which I thought was only required when wanting to finese a DVD with chapteres, etc? I simple want to create asimply video file and burn it to a DVD.

Both players can play -RW and +RW DVD's, I checked, and they are both high spec new DVD players. I will look at getting better quality DVD's though, although I'm not sure this is the root of the problem.

thanks

J

Not all DVD players are able to play DivX video ,  perhaps not even your "high spec new DVD players". A DivX video on a DVD is simply not a vide DVD but just another data DVD. If you want to create a proper video DVD you have to use myDVD which means following the "work-flow strategy" which is really not that involved.

What make/model are thos new DVD players?

Edited by myguggi, 27 July 2009 - 10:22 AM.


Walt

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#5 JRG17

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Posted 27 July 2009 - 02:58 PM

Hey, thanks for your help, Ive got it working !

J

#6 myguggi

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Posted 27 July 2009 - 04:08 PM

QUOTE (JRG17 @ Jul 27 2009, 06:58 PM) <{POST_SNAPBACK}>
Hey, thanks for your help, Ive got it working !

J


So let us in on your secret - what did you do to get it working?

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset





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