When I'm in the middle of installing the Creator 2009 Service Pack I get the message: "Cannot delete target file C:\Program Files\Common Files\Roxio Shared\11.\SharedCOM\RoxMediaDB11.exe"
Any help will be appreciated.
1
Creator 2009
Started by
RexB
, Jul 28 2009 02:28 PM
3 replies to this topic
#2
Big_Dave
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Digital Master
Posted 28 July 2009 - 05:35 PM
Do you have any other Roxio software installed?
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#3
Awrightus
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Posted 28 July 2009 - 05:44 PM
Well, I uninstalled 9 and something's broken. Now, when I run copy and convert and select the drop-down menu to browse for a disc image, it crashes. Windows gives me the standard "Roxio VideoConvert has stopped working" and I get the following event log:
Event ID: 1000
Faulting application VideoConvert11.exe, version 11.1.0.14, time stamp 0x49416191, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000005, fault offset 0x00066fcf, process id 0x1614, application start time 0x01ca0fec2e403cf7.
I tried uninstalling 2009, reinstalling, and re-applying sp4, to no avail. Any ideas? Running 32-bit Vista Home Premium, SP2.
Steve
Replied to wrong thread. Sorry.
Event ID: 1000
Faulting application VideoConvert11.exe, version 11.1.0.14, time stamp 0x49416191, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000005, fault offset 0x00066fcf, process id 0x1614, application start time 0x01ca0fec2e403cf7.
I tried uninstalling 2009, reinstalling, and re-applying sp4, to no avail. Any ideas? Running 32-bit Vista Home Premium, SP2.
Steve
Replied to wrong thread. Sorry.
#4
Big_Dave
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Posted 28 July 2009 - 05:45 PM
Time for a clean installation. Don't skip or add any steps!
Clean install instructions for Creator 2009 on Windows XP
Clean install instructions for Creator 2009 on Windows Vista
Then apply sp4:
Creator 2009 sp4
Clean install instructions for Creator 2009 on Windows XP
Clean install instructions for Creator 2009 on Windows Vista
Then apply sp4:
Creator 2009 sp4
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
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