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unknown error while capturing

#1 User is offline   Jeremy Waters 

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Posted 03 August 2009 - 07:26 PM

I am using the video capture usb to connect my canon gl2 to my comp with windows vista. i'm trying to capture my video, i can see the video on the capture screen, but when i push capture then stop, unkknown error pops up, and none of my footage was captured. I have tried the S-video and the av cables, not plugged in at the same time like the lady with the same issue. I know that the canon gl2 is not supported by vista, but canon said it could be connected with a 3rd party connecter. i was hoping that the video capture usb could be that 3rd party, and it seems that it would but it won't capture. any help?
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#2 User is offline   myguggi 

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Posted 03 August 2009 - 08:05 PM

QUOTE (Jeremy Waters @ Aug 3 2009, 11:26 PM) <{POST_SNAPBACK}>
I am using the video capture usb to connect my canon gl2 to my comp with windows vista. i'm trying to capture my video, i can see the video on the capture screen, but when i push capture then stop, unkknown error pops up, and none of my footage was captured. I have tried the S-video and the av cables, not plugged in at the same time like the lady with the same issue. I know that the canon gl2 is not supported by vista, but canon said it could be connected with a 3rd party connecter. i was hoping that the video capture usb could be that 3rd party, and it seems that it would but it won't capture. any help?


You have a min DV camcorder, you should be using a Firewire connection to capture

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

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#3 User is offline   Jeremy Waters 

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Posted 05 August 2009 - 06:56 PM

QUOTE (myguggi @ Aug 3 2009, 09:05 PM) <{POST_SNAPBACK}>
You have a min DV camcorder, you should be using a Firewire connection to capture



You'll have to excuse me being a rookie, the firewire, is that the DV cable?
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#4 User is offline   Jim_Hardin 

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Posted 06 August 2009 - 03:52 AM

QUOTE (Jeremy Waters @ Aug 5 2009, 10:56 PM) <{POST_SNAPBACK}>
You'll have to excuse me being a rookie, the firewire, is that the DV cable?

Yes… Many names.

Firewire
ILink
1394
DV

And probably a couple more I haven’t seen yet.

You should start by looking in your camcorder manual.

A $3000 camcorder is a bit much for a 'rookie' wouldn't you say???
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#5 User is offline   Jeremy Waters 

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Posted 07 August 2009 - 08:32 PM

I am using a canon gl2 and trying to capture the video onto videowave but my audio is about a half second ahead of the video. its really frustrating when the words don't match the mouth. any help?
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#6 User is offline   Jim_Hardin 

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Posted 08 August 2009 - 02:47 AM

Info seems to be One Way with you???

How are you capturing?

What are your PC specs?

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#7 User is offline   Jeremy Waters 

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Posted 08 August 2009 - 03:33 PM

QUOTE (Jim_Hardin @ Aug 8 2009, 03:47 AM) <{POST_SNAPBACK}>
Info seems to be One Way with you???

How are you capturing? capturing via firewire

What are your PC specs?


acer
aspire x1200
dual core processor 2.20GHz
3.00 GB RAM
32-bit operating system
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#8 User is offline   myguggi 

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Posted 08 August 2009 - 04:41 PM

QUOTE (Jeremy Waters @ Aug 8 2009, 07:33 PM) <{POST_SNAPBACK}>
acer
aspire x1200
dual core processor 2.20GHz
3.00 GB RAM
32-bit operating system


That is only a partial answer ... how are you capturing? Have you used the firewire?

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

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#9 User is offline   Jeremy Waters 

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Posted 08 August 2009 - 08:26 PM

i put my answer to that question at the end of his, it said how are you capturing, i put via firewire.
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#10 User is offline   myguggi 

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Posted 08 August 2009 - 08:37 PM

QUOTE (Jeremy Waters @ Aug 9 2009, 12:26 AM) <{POST_SNAPBACK}>
i put my answer to that question at the end of his, it said how are you capturing, i put via firewire.


Sorry, I missed that sad.gif It's best not to put answers inside a quote, most people don't read the quotes since the response usually comes after the quote.

So what happened when you tried capturing with Firewire? To what format are you capturing, avi or mpeg2?

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

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#11 User is offline   Jim_Hardin 

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Posted 09 August 2009 - 03:30 AM

Ouch - missed that myself!

I have to admit I have always had a ‘lust’ for that Canon GL2… Three ¼” CCD’s???

I cannot imagine what your video quality looks like compared to the Single 1/16” CCD in my humble ZR800 laugh.gif

Audio Sync can be elusive! Firewire to AVI is your best bet, but sometimes the PC has trouble putting it away if the HDD can’t keep up!

You will want to make sure you have plenty of free HDD space and that your HDD is freshly defraged (NOW).

In years past, when HDD space was less, I used to have Defrag and immediately Capture! Then edit, set up my interface, defrag and immediately Burn!

But to be honest, sometimes the bottleneck is in the software…

One quick test would be to use Windows Movie Maker to run a test capture with. How does it sound?

An excellent freebee capture program is WinDV! Perfect in your case because it only works with Firewire. – WinDV

Give those 2 tests a try and let us know.

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#12 User is offline   Jeremy Waters 

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Posted 19 August 2009 - 06:28 PM

QUOTE (myguggi @ Aug 8 2009, 09:37 PM) <{POST_SNAPBACK}>
Sorry, I missed that sad.gif It's best not to put answers inside a quote, most people don't read the quotes since the response usually comes after the quote.

So what happened when you tried capturing with Firewire? To what format are you capturing, avi or mpeg2?




Windows movie maker sound is good. It all matches up. I ended up doing that and transfering over to roxio. The quality on the gl2 is great. The reason i have it being a rookie is that i was kind of thrown into a tv show. I needed a good camera, and software that i could put together what i thought so i could send that along with the raw footage to be edited professionaly.
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