Everytime I try to open up Roxio I get an error message asking me if I want to send this report. I clicked on yes. I tried again, samething happened. I uninstalled and then reinstalled and I'm still getting error message. I called Roxio and the tech I spoke to wanted to take control of my computer. I said NO, the last time I let somebody do that, I had to have my computer reformatted. Roxio works fine on my laptop. Any suggestions on how I can get it to work on my PC. I have windows XP
Thanks
Amy
2
Trying to open Roxio
Started by
amyberta
, Aug 06 2009 10:43 AM
7 replies to this topic
#2
Jim_Hardin
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Posted 06 August 2009 - 10:54 AM
QUOTE (amyberta @ Aug 6 2009, 02:43 PM) <{POST_SNAPBACK}>
Everytime I try to open up Roxio I get an error message asking me if I want to send this report. I clicked on yes. I tried again, samething happened. I uninstalled and then reinstalled and I'm still getting error message. I called Roxio and the tech I spoke to wanted to take control of my computer. I said NO, the last time I let somebody do that, I had to have my computer reformatted. Roxio works fine on my laptop. Any suggestions on how I can get it to work on my PC. I have windows XP
Thanks
Amy
Thanks
Amy
Call the tech back and reach an understanding before you release…
And tell us what you find out – always curious
#3
amyberta
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Posted 06 August 2009 - 11:21 AM
QUOTE (Jim_Hardin @ Aug 6 2009, 10:54 AM) <{POST_SNAPBACK}>
Call the tech back and reach an understanding before you release…
And tell us what you find out – always curious
And tell us what you find out – always curious
Well I called back and ended up with the same tech. Again I told him that he is not taking control of my computer because I had to reformat my computer after someone did that. His answer was
how many fingers do you have on your hand, they are all different, they have something like
600 people working on computers. I told him forget it I'll just use my laptop. Wish I could
use my PC with it, but I gues not.
Amy
#4
Big_Dave
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Posted 06 August 2009 - 01:14 PM
Did you install SP4 to Creator 2009?
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#5
amyberta
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Posted 06 August 2009 - 02:17 PM
QUOTE (Big_Dave @ Aug 6 2009, 01:14 PM) <{POST_SNAPBACK}>
Did you install SP4 to Creator 2009?
I just discovered I have easy media creator 7. Should I delete creator 9 and try 7? Do you think
that would work better
Amy
#6
Big_Dave
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Posted 06 August 2009 - 02:25 PM
What are your PC specs, operating system level and what version of IE are you running?
Version 7 is no longer supported.
Version 7 is no longer supported.
Edited by Big_Dave, 06 August 2009 - 02:29 PM.
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
Creator 2012 Pro + Creator 2011 Blu-ray plugin
DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3
#7
fletch6608
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Posted 10 August 2009 - 12:11 PM
QUOTE (amyberta @ Aug 6 2009, 11:43 AM) <{POST_SNAPBACK}>
Everytime I try to open up Roxio I get an error message asking me if I want to send this report. I clicked on yes. I tried again, samething happened. I uninstalled and then reinstalled and I'm still getting error message. I called Roxio and the tech I spoke to wanted to take control of my computer. I said NO, the last time I let somebody do that, I had to have my computer reformatted. Roxio works fine on my laptop. Any suggestions on how I can get it to work on my PC. I have windows XP
Thanks
Amy
Thanks
Amy
I've got the same problem. I did a clean install thinking that would solve the problem ...no help.
Any suggestions
Thanks,
Mrfletch
#8
ogdens
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Posted 10 August 2009 - 12:24 PM
QUOTE (fletch6608 @ Aug 10 2009, 04:11 PM) <{POST_SNAPBACK}>
I've got the same problem. I did a clean install thinking that would solve the problem ...no help.
Any suggestions
Thanks,
Mrfletch
Any suggestions
Thanks,
Mrfletch
Why dont you start a new post.......and in it tell us what version you have.
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