Jump to content

Roxio Community

there was a problem writing the file to disk


  • Please log in to reply
13 replies to this topic

#1 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 08 August 2009 - 08:58 AM

I bought Easy CD & DVD to rip my cds into mp3 files for use on my mp3 player.
After going through the driver problem and the no drive problem all seamed to be well.
When I try to convert my cds I get "There was a problem writing the file to disk"
and the cd ejects. I've tried several different cds (old and new) and get the same problem.
Please help!!

#2 Jim_Hardin

Jim_Hardin

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 25,364 posts
  • Gender:Male

Posted 08 August 2009 - 09:27 AM

Not making a lot of sense…

What are you actually doing?

What program within that Suite are you using?

What Driver – Drive problem are you referring too?

Posted Image

#3 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 08 August 2009 - 03:27 PM

QUOTE (Sunny Fla @ Aug 8 2009, 08:58 AM) <{POST_SNAPBACK}>
When I try to convert my cds I get "There was a problem writing the file to disk"
and the cd ejects. I've tried several different cds (old and new) and get the same problem.

If the source disc is being ejected with this error, you have something set wrong with the destination of the MP3 files and the system is trying to write the MP3s back to your audio disc [which can't be done].

Make sure your MP3s are being sent to somewhere on your hard drive.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#4 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 09 August 2009 - 06:36 AM

Jim,

Driver problem:
Those of you who install this software in Vista will likely be told that there is a conflict between some of Drag-to-Disc's DLA drivers and Vista

Solved following Brendons instructions.

Suite:
Easy CD and DVD Burning (in Red Box) "Vista Compatible"
Version: 9.0.554

No drive problem:
If Windows can see your drive but your Roxio program can't recognize it, try the PX Engine update available from Sonic

Again, solved following Brendons instruction.

I'm trying to rip my cds to MP3 files.

Brendon,

Destination selection is my harddrive c:  I've used the default destination as well as creating a new folder for the destination.  The software actually creates a directory and a subdireectory aptly named with the artist and the album name.  I thought the cds I tried to rip might be protected so I tried an old Incan music cd with the same results. Tried ripping just one song, same results.

#5 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 09 August 2009 - 06:55 AM

Try this small free app and tell us if you get the same error?

http://cdexos.sourceforge.net/?q=download

Download  

CDex 1.51 (release version)

Installer

Download for Windows NT series (NT, 2000, XP, Vista)

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#6 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 09 August 2009 - 07:17 AM

Cdaneek,
What am I actually installing here?

#7 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 09 August 2009 - 07:20 AM

QUOTE (Sunny Fla @ Aug 9 2009, 09:17 AM) <{POST_SNAPBACK}>
Cdaneek,
What am I actually installing here?


With more than 32,000,000 downloads, CDex is the world's most popular free Open Source Digital Audio CD Extractor.

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#8 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 09 August 2009 - 08:41 AM

Thank you Cdaneek.  CDex works just fine. Now, I hope I don't have problems when I start to convert my LPs digital.

#9 cdanteek

cdanteek

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 20,254 posts
  • Gender:Male
  • Location:Prairie Rapids Crossing.

Posted 09 August 2009 - 09:16 AM

QUOTE (Sunny Fla @ Aug 9 2009, 10:41 AM) <{POST_SNAPBACK}>
Thank you Cdaneek.  CDex works just fine. Now, I hope I don't have problems when I start to convert my LPs digital.


That's good to hear and means your Easy CD & DVD installation is probably broke! I don't run this software, I would wait for Brendon's advice on what might fix the Easy CD & DVD installation...

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#10 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 09 August 2009 - 11:36 PM

I agree with cdanteek - the software shouldn't be performing like this, and must have broken somewhere.

There are two ways I'd suggest to try and get the software running properly again:
[1] do a straight uninstall through the Control Panel Add/remove programs, and then reinstall it again.

or

[2] Do the "Clean install" routine described in the page you'll reach by clicking on the link in cdanteek's signature array, #14 for Vista, or #15 for XP.  Easy CD and DVD Burning is a cut-down version of EMC 9, so those routines apply to it same as to EMC 9

Solution [1] is easiest but might not work, and if it doesn't you should do [2].

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#11 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 10 August 2009 - 12:36 PM

Brendon,

I did the clean install and still recieve the same "There was a problem writing the file to disk" message.

I can copy a disk and copy a disk with staging to the hard drive. Any other suggestions?

#12 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 10 August 2009 - 07:13 PM

I'm running out of suggestions, but I have the program suite and would be pleased to try out anything that you are doing, to try and duplicate your problem on my machine.

The fact that CDex works fine would tend to rule out a mechanical fault with the burner.
The fact it happened with an old Incan disc should rule out copy protection - I won't get you to try an Ecuadorean one laugh.gif

You haven't actually confirmed where you are in the operation when the disc ejects.
-Please confirm, you are actually ripping from a CD to an MP3 file on the hard drive, when you get the error and the source disc is spat out ??
-Is there any MP3 file actually being written?
-Is there any error number or other information given?

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]

#13 Sunny Fla

Sunny Fla

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 11 August 2009 - 07:35 AM

No there error message or number.  I also stuck in a thumb drive and changed the destination.
It sees the size of the drive and actually creates a directory and subdirectory with the artist and album info.
Even when trying to convert just one song I get the same error and the disk ejects.  Mybe I can return it to Staples, where I purchased it.

#14 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 11 August 2009 - 02:40 PM

I would suggest that you try to return it, since it is an underpowered, out-of-date, severely handicapped piece of software.

However, if you can't return it or you're going to keep trying, you still haven't answered me . . .
-Please confirm, you are actually ripping from a CD to an MP3 file on the hard drive, when you get the error and the source disc is spat out ??

Regards,
Brendon
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users