4 replies to this topic

[Oli-Death783]

I got Roxio Creator DE with my Dell Inspiron 1520 that I got free for signing up to AOL Broadband.

I have A problem with the MyDVD9 it comes with.

here is the interface where I load it up!


And here is what first appears as I load up MyDVD 9


But then it changes to this!


and It won't change back! is this an error or am I missing something here?

Many thanks,
                 Oli

[sknis]

As you may not know is that DE stands for Dell Edition and as such Dell has castrated that version of a 2 plus year old and three version behind software.  You'll have to ask Dell what to do about it.  

Was it pre-installed or did you have to install it?  If you installed it, perhaps your anti-virus was on and not everything got put into your registry correctly.  You may be able to fix it by uninstalling it and then reinstalling it IF you have the disc or by using the Windows Add or Remove Programs repair function.   Try using Revo Uninstaller in the  Moderate mode if you want to start from scratch and have the disc.

In the mean time, if you go to the photo tab, you may see a Slide Show Assistant.  You can use that to make a slide show and can be added to MyDVD 9 via add new movie.

Do you get back the ability to "edit movie" if you add a video file to MyDVD via "Add new Movie"?

Sometimes you get what you pay --- nothing for nothing !

Edited by sknis, 09 August 2009 - 04:26 PM.

[Oli-Death783]

As you may not know is that DE stands for Dell Edition and as such Dell has castrated that version of a 2 plus year old and three version behind software.  You'll have to ask Dell what to do about it.  

Was it pre-installed or did you have to install it?  If you installed it, perhaps your anti-virus was on and not everything got put into your registry correctly.  You may be able to fix it by uninstalling it and then reinstalling it IF you have the disc or by using the Windows Add or Remove Programs repair function.   Try using Revo Uninstaller in the  Moderate mode if you want to start from scratch and have the disc.

In the mean time, if you go to the photo tab, you may see a Slide Show Assistant.  You can use that to make a slide show and can be added to MyDVD 9 via add new movie.

Do you get back the ability to "edit movie" if you add a video file to MyDVD via "Add new Movie"?

Sometimes you get what you pay --- nothing for nothing !

Thanks, It wasn't pre installed. I had to install it of the disc. And I've not antivirus software active!

[sknis]

In order:

1) Did you add a video to see if the edit video tab became active?
2) Did you see if you have "Slide Show Assistant" under the photo tab?
3) Did you try the repair function with the anti-virus OFF?
4) Did you try to uninstall it with the program I mentioned (Revo Uninstaller) and reinstall with the anti-virus OFF?

If you did all that, then there is nothing wrong; that is just the way the program was modified by Dell.

[Jim_Hardin]

In MyDVD click on Help About and tell use what the full version number and build is.

I don’t have a picture of it, but it will look something like this:

V9.0.554 Build 905B54T, R01

But like Steve, I think you are just seeing the modified menu from a casterated OEM