4 replies to this topic

[suemccartin]

I've been having this error on and off for awhile.  I read someplace that old video drivers can cause the "error encoding menu" problem so I'm pretty diligent about updating those or looking for updates at least once per month.  Burns that have successfully completed in the past are suddenly getting this error.  I've got one burn that worked right once and will not burn again. I build machines so I understand all about how microsoft breaks stuff with patches and how other programs may overwrite important system files that roxio may use but come on guys...80 bucks is a pretty big wad to me...don't they ever really patch/update their software?  Yes, I already updated to the 1226 version on the web site, yes I already looked for firmware updates for my burner(s).  I have a internal unit and a firewire HP external unit, both have the same issue although the HP external seems to have less problems with this than the internal drive.

I'm in the process of defragging my main drive right this second, I hope that turns out to be some or all of this.  I am already using software rendering instead of hardware rendering.  Is there a list of video cards someplace that identifies which cards work correctly with hardware rendering?

Basically roxio 10 has served me pretty well with few exceptions this being one of the more annoying ones.   I searched the forums really only found 4 posts about error encoding menu, it's pretty annoying to let something run for hours to have it crap out at the end.  A friend of mine just got the sony setup, if his works better it's about to be goodbye roxio hello sony.

I've had roxio for awhile, first exposure was with a tv tuner I bought years agao, they never updated or supported that one either but at least for the time being I've had less issues with roxio than nero (which is a shame because nero used to be excellent).  

Other than switching to software rendering, trying different disks and maybe different drives are their other suggestions for troubleshooting this?  I'm about to reload my os anyway for other issues (menu bar missing from file windows) but I'd kinda like to get this going now.

Hardware
AMD AM2 3.0 gig cpu
4 gig ddr2
large c: drive, good amount of space free
nvidia 9800 video cards (2 in sli mode)
hp external 8x firewire burner
internal ASUS sata burner

Lots of other software, is there a list anyplace that lists software known to cause issues with roxio?  I know it can't exist with nero (or at least it didn't used to be able to) and it's completely out.  I regularly use a registry cleaner so I'm confident it "shouldn't" be that.  

I'm in the process of defragging my main drive, I've seen many issues caused by fragmented program files, crossing my fingers that's all it is.............  And yes I'm sure I've got the latest video card drivers.

[grandpabruce]

Software rendering is probably your best bet, but you could also try disabling your SLI and trying with one card working.

[suemccartin]

I defragged the C: drive (main os and where roxio is loaded) and used diskkeeper to defrag the paging file and mft (xp pro 64 bit).  Just tried to burn one of the trouble files and bingo it went all the way through.  Currently trying to burn another one that's been giving me fits.  So maybe that's at least a part of the answer, roxio doesn't like itself fragmented or maybe whatever cache files it's using during the rendering also need to be relatively contiguous.  Hope this helps somebody else.

[grandpabruce]

I defragged the C: drive (main os and where roxio is loaded) and used diskkeeper to defrag the paging file and mft (xp pro 64 bit).  Just tried to burn one of the trouble files and bingo it went all the way through.  Currently trying to burn another one that's been giving me fits.  So maybe that's at least a part of the answer, roxio doesn't like itself fragmented or maybe whatever cache files it's using during the rendering also need to be relatively contiguous.  Hope this helps somebody else.

We preach defragging and getting rid of spyware/malware, constantly.  I use Diskeeper every day, because of the type of design work that I do.  I also defrag my hard drives, prior to doing any video work.

The Boot-Time defrag is a nice feature in Diskeeper, when needed.

[sknis]

1) In all your reading did you come across a suggestion to create an image (ISO) file or folder set so you comp0uter only renders  and later burns rather than trying to do both at the same time?
2) Where are you getting your music (if any) from?
3) Are these video files or slide shows?  Are you doing any editing in Video Wave?  If so, output your individual movies to mpg2 (film reel icon just above the preview screen in Video Wave.  If the video encodes, then use the mpg2 file in My DVD.  If it doesn't, then you know there is a problem with the file.
4) If you can copy the ISO or folder set to your disc, you are a) Using cheap discs (like Memorex or store brand) or have a problem with your burner.  Yes, there can be good and bad disc in a cakebox.