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Can't launch Label Creator in Creator 2009 Ultimate


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#1 Rob614

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Posted 17 August 2009 - 10:04 AM

Just installed Creator 2009 Ultimate, was having issues with an older version.  Seems to work OK but I can not launch the Label Creator app.  Everytime I try it, it justs sits there.

#2 Jim_Hardin

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Posted 17 August 2009 - 10:43 AM

QUOTE (Rob614 @ Aug 17 2009, 02:04 PM) <{POST_SNAPBACK}>
Just installed Creator 2009 Ultimate, was having issues with an older version.  Seems to work OK but I can not launch the Label Creator app.  Everytime I try it, it justs sits there.

2 ways to get there for the 2 separate label programs in 2009…

From the Home app, almost every tab has a “Create Labels” button that will take you to Express Labeler.

From the Windows Start menu tree under Roxio~~~ Applications – Label Creator (the full version)

If neither one work, Clean Install time… sad.gif

Vista
XP

You might look under Help - About from the Home app to make sure you have SP4 applied to Roxio:
V11___SP4.jpg

At the top in the "Version:" line.
Posted Image

#3 Rob614

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Posted 18 August 2009 - 01:34 PM

QUOTE (Jim_Hardin @ Aug 17 2009, 10:43 AM) <{POST_SNAPBACK}>
2 ways to get there for the 2 separate label programs in 2009…

From the Home app, almost every tab has a “Create Labels” button that will take you to Express Labeler.

From the Windows Start menu tree under Roxio~~~ Applications – Label Creator (the full version)

If neither one work, Clean Install time… sad.gif

Vista
XP

You might look under Help - About from the Home app to make sure you have SP4 applied to Roxio:
V11___SP4.jpg

At the top in the "Version:" line.


Thanks for your help.

Neither way of launching worked.  When I launch app from any other app I get nothing.  WHen I launch Label Creator directly from tree, it appears to start and get intro screen but then it disappears--nothing. SP4 is installed.

Also tried Clean Install twice but NG.  All the other apps (functions) seem to work but Label Creator.  I just noticed that after msconfig Disable ALL, that McAfee was still on system tray when I restarted. Can this make a difference?

#4 Jim_Hardin

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Posted 18 August 2009 - 04:07 PM

Then you get to do another Clean Install:
Vista
XP

Now make sure you get the right one and print it out.

Of course you have to shut off A/V and it is always prudent to stop everything else during an install…

It might be a good idea to create anew account with admin privileges and do this install under that account. After installed, you can delete that account.

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#5 Rob614

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Posted 18 August 2009 - 05:04 PM

QUOTE (Jim_Hardin @ Aug 18 2009, 05:07 PM) <{POST_SNAPBACK}>
Then you get to do another Clean Install:
Vista
XP

Now make sure you get the right one and print it out.

Of course you have to shut off A/V and it is always prudent to stop everything else during an install…

It might be a good idea to create anew account with admin privileges and do this install under that account. After installed, you can delete that account.


Thanks I'll give it another try.




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