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Photosuite Creator 2009, Can't Use Fix, Tools or Enhance

#1 User is offline   mistyblue2 

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Post icon  Posted 18 August 2009 - 03:18 PM

Hi everyone:

I have Roxio Creator 2009 installed on my Dell from the factory this year. I have uploaded some pictures to Photosuite and when I try to use the features to adjust my photos, it does not let me use the fix, tools or enhance at all. I have the picture on the screen ready to revise, and can't do anything with it. Any ideas why? I am using Windows XP.

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#2 User is offline   sknis 

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Posted 19 August 2009 - 03:45 AM

Since that is an OEM limited piece of software, no telling. Not many people have that version here. Dell has a very good users group. Perhaps you can find some help there.

Roxio does not support that OEM software so any technical help over and above the forums would come from Dell.

Sorry. sad.gif
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   Jim_Hardin 

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Posted 19 August 2009 - 05:55 AM

QUOTE (sknis @ Aug 19 2009, 07:45 AM) <{POST_SNAPBACK}>
Since that is an OEM limited piece of software, no telling. Not many people have that version here. Dell has a very good users group. Perhaps you can find some help there.

Roxio does not support that OEM software so any technical help over and above the forums would come from Dell.

Sorry. sad.gif

Never heard of any Creator 2009 that was ever offered as OEM???

They sell both Creator 2009 and the Ultimate version but neither are included. You could order it at the same time you purchase the PC but I doubt they actually install it.

But I do not think the OEM has ever gone beyond the Dell 10.2DE. But that doesn't even have PhotoSuite in it!

Could always click Help - About and read us the version number...
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#4 User is offline   sknis 

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Posted 19 August 2009 - 07:56 AM

As typical, I thought that the OP had mistaken what the OP had gotten from Dell. I read that as Dell Creator 9. I think that is what Dell calls their OEM version.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#5 User is offline   Jim_Hardin 

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Posted 19 August 2009 - 09:20 AM

QUOTE (sknis @ Aug 19 2009, 11:56 AM) <{POST_SNAPBACK}>
As typical, I thought that the OP had mistaken what the OP had gotten from Dell. I read that as Dell Creator 9. I think that is what Dell calls their OEM version.

Until they come back and tell us, its’ a coin toss Attached Image: monthly_08_2009/post-39730-1250702364.jpg laugh.gif
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