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crashed computer

#1 User is offline   wade01 

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Posted 21 August 2009 - 06:47 AM

i purchased roxio creator 2009 by download and did not order the disc is there anyway i can re download it i have the i have all the order numbers and unlock codes that were sent to me ???? if anyone could help that would be great cheers
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#2 User is offline   firenhancer 

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Posted 21 August 2009 - 06:53 AM

Yes, there is a way you could re-download the product as long as it it directly purchased from Roxio Online Store. Here


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#3 User is offline   wade01 

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Posted 21 August 2009 - 07:11 AM

QUOTE (firenhancer @ Aug 21 2009, 07:53 AM) <{POST_SNAPBACK}>
Yes, there is a way you could re-download the product as long as it it directly purchased from Roxio Online Store. Here



cheers but i tried it and it said that because it has been more than 30 days i can't downlaod it again ????? any idea's now ??? thanks for your help
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#4 User is offline   firenhancer 

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Posted 21 August 2009 - 07:18 AM

Aha.. Yes the re-download is typically available for 30 days. It is usually recommended to order a backup disc while purchasing a ESD version of the product. As for now I suggest opening a support ticket with Roxio to get further options smile.gif
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#5 User is offline   wade01 

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Posted 21 August 2009 - 07:21 AM

QUOTE (firenhancer @ Aug 21 2009, 08:18 AM) <{POST_SNAPBACK}>
Aha.. Yes the re-download is typically available for 30 days. It is usually recommended to order a backup disc while purchasing a ESD version of the product. As for now I suggest opening a support ticket with Roxio to get further options smile.gif



cheers i'll try that and i have learnt a lesson and will always but the back up disc from now smile.gif thanks again for your help
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#6 User is offline   ggrussell 

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Posted 21 August 2009 - 08:01 AM

Or make your own backup disc from the downloaded files. smile.gif
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA
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