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Problem getting video from JVC-D240E using firewire

#1 User is offline   SunnyHols 

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Posted 24 August 2009 - 02:05 PM

I am having difficulty transferring video via firewire. I was able to do this until a few months back using firewire. I now get sound only. I am able to control the camcorder from the computer but no video gets transferred. Any suggestions?


Camcorder: JVC-D240E
Video: NVIDIA GeForce 7300 LE
Dell Dimension E521
AMD Athlon 64 X 2 Dual
2.61 GHz

Bryan

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#2 User is offline   sknis 

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Posted 24 August 2009 - 02:33 PM

Update your video card/chip drivers. Check your cable and the connections on both the camera and your computer.

What did you install/update since the last time it worked?

Read this; see if anything applies.

This post has been edited by sknis: 24 August 2009 - 02:37 PM

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   SunnyHols 

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Posted 26 August 2009 - 04:07 AM

Thanks. I had tried these options but to no avail. Have also been on to DELL who are recommending a complete re-install of the operating system which I think is very much a last option. Thanks anyway.
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#4 User is offline   SunnyHols 

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Posted 14 September 2009 - 06:40 AM

Addendum:

For anyone who stumbles upon this. I have found that the problem is within the Windows XP Service Pack 3 update. I uninstalled this and can transfer video again. I will look further into this over the coming months and if I can tie this down further I will post here.

bryan
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