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Problem getting video from JVC-D240E using firewire


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#1 SunnyHols

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Posted 24 August 2009 - 02:05 PM

I am having difficulty transferring video via firewire.  I was able to do this until a few months back using firewire.  I now get sound only.  I am able to control the camcorder from the computer but no video gets transferred.  Any suggestions?


Camcorder: JVC-D240E
Video: NVIDIA GeForce 7300 LE
Dell Dimension E521
AMD Athlon 64 X 2 Dual
2.61 GHz

Bryan


#2 sknis

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Posted 24 August 2009 - 02:33 PM

Update your video card/chip drivers.  Check your cable and the connections on both the camera and your computer.  

What did you install/update since the last time it worked?

Read this; see if anything applies.

Edited by sknis, 24 August 2009 - 02:37 PM.

Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

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MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#3 SunnyHols

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Posted 26 August 2009 - 04:07 AM

Thanks.  I had tried these options but to no avail.  Have also been on to DELL who are recommending a complete re-install of the operating system which I think is very much a last option.  Thanks anyway.

#4 SunnyHols

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Posted 14 September 2009 - 06:40 AM

Addendum:

For anyone who stumbles upon this.  I have found that the problem is within the Windows XP Service Pack 3 update.  I uninstalled this and can transfer video again.  I will look further into this over the coming months and if I can tie this down further I will post here.

bryan




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