4 replies to this topic

[al_vence]

I am running my system with Vista Ultimate 64 bit. I have two 1.5 terabyte drives and two optical  drives. One  is a blue ray read/write and the other is a dual layer dvd read/write. Capture  of video  from a  vhs player via the usb device does not work.  After a few calls to Roxio tech support it has been determined that the Creator 2009 has a problem with the  capture command if the target drive  is larger than 1 terabyte. At least this is the  case under Vista Ultimate 64 bit.  I confirmed this issue by purchasing a 500 GB drive and connecting it to the usb port on my computer. Capture works exactly  as it should. I  am awaiting a patch/update from Roxio. Hope  I  don't  have  to wait too long. The  whole reason for the large drives is because I have a lot of vhs that needs editing and transfer to optical disks

[Jim_Hardin]

Known flaw - No fix - None coming...  

Don't know if it carried into Creator 2010?

I know this does not help you but drives larger than 1TB are simply not that common. 2009 has been out for a year and there have ony been a few posts about it.

I assume it only applies to Capture??? Once you move the files over to your 1.5TB HDD's you can edit and burn from them OK???

[al_vence]

Known flaw - No fix - None coming...  

Don't know if it carried into Creator 2010?

I know this does not help you but drives larger than 1TB are simply not that common. 2009 has been out for a year and there have ony been a few posts about it.

I assume it only applies to Capture??? Once you move the files over to your 1.5TB HDD's you can edit and burn from them OK???

Only capture  so  far as I know.  I have not yet tried to move the files from the 500gb external drive but don't expect any trouble  with  that.  I  can't believe Roxio  won't fix this.  Drives  are getting  cheaper  and  cheaper and you can  get  a 1.5 tb drive for a little over $100. I  saw a 2tb drive for about $150. There will be more  and more  systems with them.  Interesting that you said this  was a "known problem".  The first two tech support techs weren't aware of it. Finally talked to a gal who had it  together and let me  know what was going on. It would be  interesting to know if it is fixed in Creator 2010.  Perhaps they will give me a free upgrade instead of a  patch.  Sure.

[Jim_Hardin]

Yah, that free upgrade will arrive balanced on the [u]tip of a unicorn’s horn[/I]  

I think, if were “easy” to fix, it would have been fixed…

Don’t know about the 2010 regarding this.

[Jim_Hardin]

Going to have to close this Topic up.

Note that it only applied to HDD that are more than 1TB in size and people are posting to it with unrelated problems...