[suers]

I hope I'm in the correct forum. I have been using Easy Media Creator 10 for sometime now and have never had a problem developing slideshows with music and narrative tracks. I have recently completed a slideshow which runs perfectly in the production phase on my Dell laptop and burned to a DVD with no error messages. However, soon after midway viewing the DVD on our TV there are gray screens where pictures should be. The music continues to play without interruption. This continues thru out the remaining production. I can't see a pattern - at times there may be one picture missing, then two or three show on the screen followed by another one or two pictures missing and gray screens in their place. Has this happened to anyone else and, if so, how did you fix it? Thanks for any help.

[myguggi]

I hope I'm in the correct forum. I have been using Easy Media Creator 10 for sometime now and have never had a problem developing slideshows with music and narrative tracks. I have recently completed a slideshow which runs perfectly in the production phase on my Dell laptop and burned to a DVD with no error messages. However, soon after midway viewing the DVD on our TV there are gray screens where pictures should be. The music continues to play without interruption. This continues thru out the remaining production. I can't see a pattern - at times there may be one picture missing, then two or three show on the screen followed by another one or two pictures missing and gray screens in their place. Has this happened to anyone else and, if so, how did you fix it? Thanks for any help.

Have you played the DVD on your computer or on another DVD player? Have you switched make of the DVD media? Which make are you using?

[suers]

Have you played the DVD on your computer or on another DVD player? Have you switched make of the DVD media? Which make are you using?

I just tried to play the DVD on my computer and it won't go past the first screen (title page). The DVD (Maxwell DVD-R) has played in both an Hitachi DVD player and a Sony DVD player but both have the blank, gray screens toward the last portion of the production. These are the same DVD players and the same DVD manufacturer I have used for several other productions. I haven't changed any configuration on my laptop and no new programs have been added.

[myguggi]

I just tried to play the DVD on my computer and it won't go past the first screen (title page). The DVD (Maxwell DVD-R) has played in both an Hitachi DVD player and a Sony DVD player but both have the blank, gray screens toward the last portion of the production. These are the same DVD players and the same DVD manufacturer I have used for several other productions. I haven't changed any configuration on my laptop and no new programs have been added.

Try some quality DVDs such as Verbatims and not the bottom of the barrel Maxells

[suers]

Try some quality DVDs such as Verbatims and not the bottom of the barrel Maxells

Thanks for the suggestion. I'll give it a try. Just surprised this DVD manufacturer has worked on all my prior projects. I've also written to Roxio and they suggest I do a "clean install" and sent the site which gives the steps to take. Have you ever done this? It sounds like something I can follow but you may have guessed I'm not real knowledgable of the inner workings of a computer. That's why I have liked the Roxio program for making slideshows - it's pretty easy to follow the basics.

Again, thanks for your suggestions.