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Jack007

Permission Error...?

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I just installed 2010 and when I go to open My DVD it says "No permissions to launch application".

I am using Vista. Ugh!

I tried going in and changing permissions in "Properties" for all the Roxio apps.

No go.

CD apps seem to be working ok. I just can't burn a DVD and just bought a $100 program!

Can anybody help? I tried emailing support and none of there suggestions worked.

Thanks.

Jack

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It just happens that way some times… :(

 

Use Add/Remove and uninstall the program.

 

Then create a New Account making sure it has Full Admin privileges.

 

Install under that account.

 

Delete the account.

 

Somewhere in all of that, it will ask about other users being able to use the programs of that account. Of course you say YES!

 

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It just happens that way some times… :(

 

Use Add/Remove and uninstall the program.

 

Then create a New Account making sure it has Full Admin privileges.

 

Install under that account.

 

Delete the account.

 

Somewhere in all of that, it will ask about other users being able to use the programs of that account. Of course you say YES!

 

Then create a New Account making sure it has Full Admin privileges.

 

I'm sorry, but I have NO idea how to do that. Is there any way you can help?

Thanks so much,

Jack

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Did you guys have Creator 2009 uninstalled first before installing Creator 2010?

 

This issue stems for certificate files being set incorrectly somehow.

 

Try this.

1. Uninstall C2009 and C2010

2. Delete this folder C:\ProgramData\Sonic (should see files like rxc.db and dat files)

3. Reinstall C2010.

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Hi folks,

I have the exact same issue here, where after the installation of creator 10, I can go in to the program, but when I select either, create DVD, Edit video ~ advanced and Copy & Convert Video, I keep getting this dam error message " no premission to launch program. ~ I have followed the instruction on this tread and the same happens. I also contacted Roxio and they gave me a whole page of procedurces, but Everytime I follolw the action I am back at square one.~ I get the same issue. ~ Man it is so fustructing, why cant things be simple in life especially when doing an upgrade.

 

I am trying to understand whether this message is becuase I am running Vista or is it a permission message with Roxio becuase it thinks I am not lic'd.???~ I am fully paid for creator 10 and Pro, did on online.

 

Any feed back welcome. Aslo have gone back to Rxio suppoprt for additonal support, but suspect its the weekend now so I am out of luck till Monday. :

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Hi folks,

I have the exact same issue here, where after the installation of creator 10, I can go in to the program, but when I select either, create DVD, Edit video ~ advanced and Copy & Convert Video, I keep getting this dam error message " no premission to launch program. ~ I have followed the instruction on this tread and the same happens. I also contacted Roxio and they gave me a whole page of procedurces, but Everytime I follolw the action I am back at square one.~ I get the same issue. ~ Man it is so fustructing, why cant things be simple in life especially when doing an upgrade.

 

I am trying to understand whether this message is becuase I am running Vista or is it a permission message with Roxio becuase it thinks I am not lic'd.???~ I am fully paid for creator 10 and Pro, did on online.

 

Any feed back welcome. Aslo have gone back to Rxio suppoprt for additonal support, but suspect its the weekend now so I am out of luck till Monday. :

 

Vista, Vista SP1 or Vista SP2 ?

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HI,

Vista SP2 ? ~ latest one.

 

Dell PC running Vista Ulimate,

Deleted Creator 9.

installed Creater 10.

Can actually get into the program but it wont alow me to run the programs as indiacted before.

Apprciate any help.

Tony

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Thanks for this, It is Vista Service Pack 1 loaded

Thanks

Tony

 

Thanks for this, It is Vista Service Pack 1 loaded

Thanks

Tony

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I have Creator 2010 and 2010 Pro ~ Have not yet installled Pro yet.

 

Tired turning off UAC in user accounts but that no affect.~ Read that in another thread somewere esle.

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I have Creator 2010 and 2010 Pro ~ Have not yet installled Pro yet.

 

Tired turning off UAC in user accounts but that no affect.~ Read that in another thread somewere esle.

 

Why did you buy Creator 2010 and Creator 2010 Pro? 2010 Pro is identical to 2010 with only a few additional (mainly 3rd party) programs? Why not get 2010 Pro only?

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Thanks for the update, I did buy online 2010 Pro orginally, but when I came to load it on the system, it said I need Creator base 2010 so hence the decsion to puchase the other copy. ~ Could not work our why.

 

Many thanks will try this and advise the outcome to everyone.

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Thanks for the update, I did buy online 2010 Pro orginally, but when I came to load it on the system, it said I need Creator base 2010 so hence the decsion to puchase the other copy. ~ Could not work our why.

 

Many thanks will try this and advise the outcome to everyone.

 

That sounds like you tried to install the 2nd download file (Content) first instead of the program install file. With C2010 pro there s/b 3 files that are downloaded. the program install (must be installed first), the content install, and the additional 3rd party apps (LightZone, Sonicfire, soundsoap). they have to be installed in that order.

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Well, I now have an issue that hopefully is related.

I uninstalled Creator 2010 and deleted the program folders.

 

Now, everytime I right click on a desktop icon, or the Start menu button, Windows installer tries to install Creator 2010. After a few tries it comes up with an error message "certificate not found" and I can get it to quit.

 

Very annoying to say the least! Frustrating considering that the program is not supposed to even be on my hard drive!

 

Can anybody PLEASE help me to get rid of whatever it is thats doing this? I assume it may be in the registry so I did delete the Roxio files under Installer, but obviously I must have missed something.

 

Thanks so much.

Jack

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Well, I now have an issue that hopefully is related.

I uninstalled Creator 2010 and deleted the program folders.

 

Now, everytime I right click on a desktop icon, or the Start menu button, Windows installer tries to install Creator 2010. After a few tries it comes up with an error message "certificate not found" and I can get it to quit.

 

Very annoying to say the least! Frustrating considering that the program is not supposed to even be on my hard drive!

 

Can anybody PLEASE help me to get rid of whatever it is thats doing this? I assume it may be in the registry so I did delete the Roxio files under Installer, but obviously I must have missed something.

 

Thanks so much.

Jack

 

Try installing 2010 again and uninstalling.

 

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Then create a New Account making sure it has Full Admin privileges.

 

I'm sorry, but I have NO idea how to do that. Is there any way you can help?

Thanks so much,

Jack

 

Jack, it looks like you saw the response to your problem. How did it work for you?

 

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