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Easy DVD copy 4 Unable to open programme

#1 User is offline   jcsw04790 

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Post icon  Posted 06 September 2009 - 01:36 PM

I have installed this disc several times and keep getting the same problems. It appears to install OK but when I try to open the programme I get a box with Open or Save File: Name- Navcand. From: IE Frame.dll. I have tried both options but no luck. The next box says, Name-Registration.htm. Type-html document. From-C\programme files\common files\roxioshared\dll. If I search for a programme to open these files I am directed to the Microsoft website which states that it does not recognise the file type.I am running Vista Premium.
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