Credit Card Purchase

Credit Card Purchase Won't accept care

#1 Ronny S

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Post icon Posted 06 September 2009 - 04:42 PM

I have been trying depesparetley to purchase a Roxio item. It keeps rejecting the purchase and states " We are unable to process your order, please verify your information and try again". I have verified till I'm blue in the face. The information is correct and the is plenty of money to cove the charge. I have email Roxio, and I am at a loss. I am so frustrated. Is there a phone number that I could call? It would help to get this through faster as opposed to emailing back an forth with no resolve. I have was on the computer for 3 hours yesterday, and over w hour today. I probably should just look for another product. It shouldn't be this difficult. Any suggestion or help would be appreciated.

I Got The Problem Solved, But I Am Inconsiderate, So I Never Came Back To Let People Know!

#2 myguggi

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Posted 06 September 2009 - 06:40 PM

QUOTE (Ronny S @ Sep 6 2009, 08:42 PM) <{POST_SNAPBACK}>

Here is a link to Customer service

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#3 Lisati

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Posted 26 September 2009 - 08:39 PM

QUOTE (myguggi @ Sep 6 2009, 06:40 PM) <{POST_SNAPBACK}>

Here is a link to Customer service

Just a thought: some sites don't work well with debit cards, even though you put in the correct information and there's plenty of funds available.

This post has been edited by Lisati: 26 September 2009 - 08:40 PM

#4 d_deweywright

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Posted 30 September 2009 - 03:11 AM

One other thought, some web pages I've found don't work well with FireFox, but will work fine with Internet Explorer. (My internet banking pages for my bank, for instance. I can't transfer funds between accounts using Firefox, but IE works fine.) Something where the data in the fields doesn't get read properly, or at all.

This post has been edited by d_deweywright: 30 September 2009 - 03:12 AM

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