I have been trying depesparetley to purchase a Roxio item. It keeps rejecting the purchase and states " We are unable to process your order, please verify your information and try again". I have verified till I'm blue in the face. The information is correct and the is plenty of money to cove the charge. I have email Roxio, and I am at a loss. I am so frustrated. Is there a phone number that I could call? It would help to get this through faster as opposed to emailing back an forth with no resolve. I have was on the computer for 3 hours yesterday, and over w hour today. I probably should just look for another product. It shouldn't be this difficult. Any suggestion or help would be appreciated.
3
Credit Card Purchase
Started by
Ronny S
, Sep 06 2009 04:42 PM
3 replies to this topic
#1
Ronny S
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Posted 06 September 2009 - 04:42 PM
I Got The Problem Solved, But I Am Inconsiderate, So I Never Came Back To Let People Know!
#2
myguggi
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Posted 06 September 2009 - 06:40 PM
QUOTE (Ronny S @ Sep 6 2009, 08:42 PM) <{POST_SNAPBACK}>
I have been trying depesparetley to purchase a Roxio item. It keeps rejecting the purchase and states " We are unable to process your order, please verify your information and try again". I have verified till I'm blue in the face. The information is correct and the is plenty of money to cove the charge. I have email Roxio, and I am at a loss. I am so frustrated. Is there a phone number that I could call? It would help to get this through faster as opposed to emailing back an forth with no resolve. I have was on the computer for 3 hours yesterday, and over w hour today. I probably should just look for another product. It shouldn't be this difficult. Any suggestion or help would be appreciated.
Here is a link to Customer service
Walt
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#3
Lisati
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Posted 26 September 2009 - 08:39 PM
QUOTE (myguggi @ Sep 6 2009, 06:40 PM) <{POST_SNAPBACK}>
Here is a link to Customer service
Just a thought: some sites don't work well with debit cards, even though you put in the correct information and there's plenty of funds available.
Edited by Lisati, 26 September 2009 - 08:40 PM.
#4
d_deweywright
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Posted 30 September 2009 - 03:11 AM
One other thought, some web pages I've found don't work well with FireFox, but will work fine with Internet Explorer. (My internet banking pages for my bank, for instance. I can't transfer funds between accounts using Firefox, but IE works fine.) Something where the data in the fields doesn't get read properly, or at all.
Edited by d_deweywright, 30 September 2009 - 03:12 AM.
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Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson
[GIGABYTE GA-MA785GM-US2H MB | Athlon II X3 440 (3.0 GHz) | 2GB DDR2 RAM | 1-500GB HD (C: XP, G: Win7, D: - Apps, E: data & apps), 1-500 GB HD Data) | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | Windows 7 | Creator 2010 | Tektronix Phaser 850 solid ink printers | Epson R220 Photo/Disc printer | Ricoh GX 5050n dye sublimation ink | Epson Workforce 1100 printer
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