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White Screen on Playback of DVD MyDVD Playback

#1 User is offline   Ron in Dallas 

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Posted 08 September 2009 - 06:42 AM

I burned the project to DVD but I am getting a white screen instead of the production.
Running Windows Vista 64bit
This is my second time to burn so any assistance in what I am supposed to do would be much appreciated...thank you!

Ron in Dallas
Ron in Dallas
System: Dell Studio XPS 435 MT
CPU: Intel® Core™ i7 CPU 920 @ 2.67GHz
OS: Windows Vista 64bit - Home Premium
DVD Drive: TSSTcorp DVD+-RW TS-H653G
Video Card: ATI Radeon HD 4350
RAM: 6 GB
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#2 User is online   sknis 

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Posted 08 September 2009 - 10:45 AM

QUOTE (Ron in Dallas @ Sep 8 2009, 09:42 AM) <{POST_SNAPBACK}>
I burned the project to DVD but I am getting a white screen instead of the production.
Running Windows Vista 64bit
This is my second time to burn so any assistance in what I am supposed to do would be much appreciated...thank you!

Ron in Dallas


So far we have established that you have a computer with Vista 64 bit and you have the brand new Creator 2010. You somehow made a production (Video Wave?) and burned it to a DVD (MyDVD?) We need you to confirm the above and to fill in the details -like what kind of production -video or image slide show and the basic steps you used to burn the project to the disc. What brand disc? Did you create an IMAGE (ISO) file and copy that?

More information on your computer would help -- especially your video card/chip, settings, etc.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   Ron in Dallas 

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Posted 08 September 2009 - 11:15 AM

QUOTE (sknis @ Sep 8 2009, 11:45 AM) <{POST_SNAPBACK}>
So far we have established that you have a computer with Vista 64 bit and you have the brand new Creator 2010. You somehow made a production (Video Wave?) YES and burned it to a DVD (MyDVD?) YES We need you to confirm the above and to fill in the details -like what kind of production -video or image slide show and the basic steps you used to burn the project to the disc. What brand disc? Memorex Did you create an IMAGE (ISO) file and copy that? No

More information on your computer would help -- especially your video card/chip, settings, etc.


Sorry... here you go!
DVD Drive: TSSTcorp DVD+-RW TS-H653G
Video Card: ATI Radeon HD 4350
RAM: 6 GB

The MyDVD file runs fine and the menus run fine on the disk during playback but its the movie that is completely white. Audio is undisturbed and plays fine. The only difference between this burn and my previous burn that worked is the quality which I kept at HQ on a DVD-R. Could this be the culprit? Thank you for your help!


Ron in Dallas
System: Dell Studio XPS 435 MT
CPU: Intel® Core™ i7 CPU 920 @ 2.67GHz
OS: Windows Vista 64bit - Home Premium
DVD Drive: TSSTcorp DVD+-RW TS-H653G
Video Card: ATI Radeon HD 4350
RAM: 6 GB
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#4 User is online   sknis 

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Posted 08 September 2009 - 03:03 PM

I will read your response in more detail later but Memorex is CRAP !

In MyDVD, go to the top menu and select tools then options and put the dot near software. From MyDVD, when you go to burn, select burn to image file (ISO) file. When that finishshes, load it to a virtual disc (home page- tools) and then play it. If it plays OK, just copy that ISO file to a disc using VideoCopy and Convert.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#5 User is offline   Ron in Dallas 

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Posted 09 September 2009 - 09:24 AM

QUOTE (sknis @ Sep 8 2009, 04:03 PM) <{POST_SNAPBACK}>
I will read your response in more detail later but Memorex is CRAP !

In MyDVD, go to the top menu and select tools then options and put the dot near software. From MyDVD, when you go to burn, select burn to image file (ISO) file. When that finishshes, load it to a virtual disc (home page- tools) and then play it. If it plays OK, just copy that ISO file to a disc using VideoCopy and Convert.


Thank you very much and for future reference what discs would you recommend? I appreciate your patience with me as I learn these things!

Have a great week!
Ron in Dallas
System: Dell Studio XPS 435 MT
CPU: Intel® Core™ i7 CPU 920 @ 2.67GHz
OS: Windows Vista 64bit - Home Premium
DVD Drive: TSSTcorp DVD+-RW TS-H653G
Video Card: ATI Radeon HD 4350
RAM: 6 GB
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#6 User is offline   firenhancer 

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Posted 09 September 2009 - 09:33 AM

Most of us have great success with Taiyo Yuden, Verbatim..
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