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I have Windows XP Pro and Blackberry with the media manager installed. I also have Omnipage Pro which is OCR recognition software. I may or may not have Easy Media 9. When I start Omnipage, I get a dialog box that says to install Roxio and when I click ok to do that the same box comes up in a loop. If I back out of these menus, the computer reboots. I am unable to use Omnipage because I can't get into it. Omnipage says this is a Roxio problem. I looked in programs to delete Roxio, but don't any Roxio programs there at all. When I go to the Progams folder, I do see a Roxio folder with a nunch of subfolders with 9s at the end of them. I need help.
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When I Try to Load Omnipage, Roxio Comes Up
#2
- Digital Guru
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Posted 08 September 2009 - 03:35 PM
QUOTE (homeboy @ Sep 8 2009, 07:30 PM) <{POST_SNAPBACK}>
I have Windows XP Pro and Blackberry with the media manager installed. I also have Omnipage Pro which is OCR recognition software. I may or may not have Easy Media 9. When I start Omnipage, I get a dialog box that says to install Roxio and when I click ok to do that the same box comes up in a loop. If I back out of these menus, the computer reboots. I am unable to use Omnipage because I can't get into it. Omnipage says this is a Roxio problem. I looked in programs to delete Roxio, but don't any Roxio programs there at all. When I go to the Progams folder, I do see a Roxio folder with a nunch of subfolders with 9s at the end of them. I need help.
Check with Blackberry it is their OEM version of Roxio.
#3
- Digital Master
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Posted 08 September 2009 - 08:03 PM
QUOTE (homeboy @ Sep 8 2009, 07:30 PM) <{POST_SNAPBACK}>
I have Windows XP Pro and Blackberry with the media manager installed. I also have Omnipage Pro which is OCR recognition software. I may or may not have Easy Media 9. When I start Omnipage, I get a dialog box that says to install Roxio and when I click ok to do that the same box comes up in a loop. If I back out of these menus, the computer reboots. I am unable to use Omnipage because I can't get into it. Omnipage says this is a Roxio problem. I looked in programs to delete Roxio, but don't any Roxio programs there at all. When I go to the Progams folder, I do see a Roxio folder with a nunch of subfolders with 9s at the end of them. I need help.
Try using Windows Installer Cleanup utility to clear out any entry related to Roxio MM. Once that is done, you have option to re-install it using the BB Desktop Manager with Roxio MM or not install totally if not being used.
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