I am getting an error when i open MyDVD saying some components are on the disk, please insert the disk. I purchased the program (a few years ago) online so I don't have a disk. If I click the close/cancel buttons enough it will eventually stop popping up and let me continue in the program. i have windows XP media edition SP2. i'm not sure if it is affecting any of the other components as I have only used it to create a DVD.
2
Error In MyDVD 9
Started by
tncrain
, Sep 12 2009 08:57 AM
10 replies to this topic
#2
myguggi
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Posted 12 September 2009 - 09:09 AM
QUOTE (tncrain @ Sep 12 2009, 12:57 PM) <{POST_SNAPBACK}>
I am getting an error when i open MyDVD saying some components are on the disk, please insert the disk. I purchased the program (a few years ago) online so I don't have a disk. If I click the close/cancel buttons enough it will eventually stop popping up and let me continue in the program. i have windows XP media edition SP2. i'm not sure if it is affecting any of the other components as I have only used it to create a DVD.
What program do you really have? Please give the exact name! Since Roxio Creator 2009 only came out a year ago you could not have purchased it several years ago and therefore must be referring to some other program suite.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
tncrain
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Posted 12 September 2009 - 09:28 AM
QUOTE (myguggi @ Sep 12 2009, 09:09 AM) <{POST_SNAPBACK}>
What program do you really have? Please give the exact name! Since Roxio Creator 2009 only came out a year ago you could not have purchased it several years ago and therefore must be referring to some other program suite.
Where do I find that information? When i click on Help and about when I'm in MyDVD I see "Roxio Easy Media Creator 9" Should I be looking somewhere else? This is also the name of the program in my programs list
Also, when i look at 'my account' it says "Roxio Creator 9 Suite" Maybe it wasn't 'several' years ago or maybe i upgraded at some point. But when i signed on it said my last visit to this forum area was Feb 2007...that's why i was assuming i have had this program that long.
#4
myguggi
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Posted 12 September 2009 - 09:33 AM
QUOTE (tncrain @ Sep 12 2009, 01:28 PM) <{POST_SNAPBACK}>
Where do I find that information? When i click on Help and about when I'm in MyDVD I see "Roxio Easy Media Creator 9" Should I be looking somewhere else? This is also the name of the program in my programs list
Also, when i look at 'my account' it says "Roxio Creator 9 Suite" Maybe it wasn't 'several' years ago or maybe i upgraded at some point. But when i signed on it said my last visit to this forum area was Feb 2007...that's why i was assuming i have had this program that long.
Also, when i look at 'my account' it says "Roxio Creator 9 Suite" Maybe it wasn't 'several' years ago or maybe i upgraded at some point. But when i signed on it said my last visit to this forum area was Feb 2007...that's why i was assuming i have had this program that long.
You posted in the Creator 2009 forum but you have Easy Media Creator 9. They are 2 completely differerent programs and 2 years and version apart. Perhaps if your were to start a new thread in the EMC 9 forums (look under Easy Media Creator Legacy forums) someone might be able to help you
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#5
tncrain
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Posted 12 September 2009 - 10:09 AM
When I try to open EMC9 it goes into an installation and I get the error referenced above. This same error was reported on Creator 2009 and a clean install was recommended but i don't have the original disk. I purchased the program (a few years ago) online. Is there any other option? If I click the close/cancel buttons enough it will eventually stop popping up and let me continue in the program. i have windows XP media edition SP2. i'm not sure if this is affecting any of the other components as I have only used it to create DVDs.
#6
sknis
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Posted 13 September 2009 - 06:24 AM
1) Back up your computer or create a restore point.
2) Go into Windows, Start, Control Panel, add or Remove Programs and try a repair.
3) Don't use a registry cleaner.
4)If the above doesn't work, live with it or look at the system requirements for Creator 2010 and consider a purchase.
If you bought it on-line and did not make a copy of the download, I'm afraid you are out of luck. Roxio will not be able to help you (information from previous posts). You could also try winning the lottery by buying a copy of the program off e-Bay and getting that to work.
2) Go into Windows, Start, Control Panel, add or Remove Programs and try a repair.
3) Don't use a registry cleaner.
4)If the above doesn't work, live with it or look at the system requirements for Creator 2010 and consider a purchase.
If you bought it on-line and did not make a copy of the download, I'm afraid you are out of luck. Roxio will not be able to help you (information from previous posts). You could also try winning the lottery by buying a copy of the program off e-Bay and getting that to work.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#7
cdanteek
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Posted 13 September 2009 - 06:30 AM
QUOTE (tncrain @ Sep 12 2009, 12:09 PM) <{POST_SNAPBACK}>
When I try to open EMC9 it goes into an installation and I get the error referenced above. This same error was reported on Creator 2009 and a clean install was recommended but i don't have the original disk. I purchased the program (a few years ago) online. Is there any other option? If I click the close/cancel buttons enough it will eventually stop popping up and let me continue in the program. i have windows XP media edition SP2. i'm not sure if this is affecting any of the other components as I have only used it to create DVDs.
If you purchased the download from the Roxio site, try this...
http://kb.roxio.com/search.aspx?URL=/conte...0GN&PARAMS=
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#8
sknis
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Posted 13 September 2009 - 06:39 AM
I was going by this KB article.
Which says:
eStore or Downloaded Purchases
•When purchasing software from the Roxio eStore, you are allowed 5 downloads in the period of 30 days if your installer should be corrupt, lost, or deleted.
•The best way to avoid this issue in the future is to order the backup disc that is added to your cart. This will ensure you have a permanent physical back up of your installer and is sent to your billing address.
•To find out how to re-download your software, please read the article on How to re-download software.
Which says:
eStore or Downloaded Purchases
•When purchasing software from the Roxio eStore, you are allowed 5 downloads in the period of 30 days if your installer should be corrupt, lost, or deleted.
•The best way to avoid this issue in the future is to order the backup disc that is added to your cart. This will ensure you have a permanent physical back up of your installer and is sent to your billing address.
•To find out how to re-download your software, please read the article on How to re-download software.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#9
cdanteek
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- Gender:Male
- Location:Prairie Rapids Crossing.
Posted 13 September 2009 - 06:59 AM
QUOTE (sknis @ Sep 13 2009, 08:39 AM) <{POST_SNAPBACK}>
I was going by this KB article.
Which says:
eStore or Downloaded Purchases
•When purchasing software from the Roxio eStore, you are allowed 5 downloads in the period of 30 days if your installer should be corrupt, lost, or deleted.
•The best way to avoid this issue in the future is to order the backup disc that is added to your cart. This will ensure you have a permanent physical back up of your installer and is sent to your billing address.
•To find out how to re-download your software, please read the article on How to re-download software.
Which says:
eStore or Downloaded Purchases
•When purchasing software from the Roxio eStore, you are allowed 5 downloads in the period of 30 days if your installer should be corrupt, lost, or deleted.
•The best way to avoid this issue in the future is to order the backup disc that is added to your cart. This will ensure you have a permanent physical back up of your installer and is sent to your billing address.
•To find out how to re-download your software, please read the article on How to re-download software.
Your posted KB article points to the link I posted!
QUOTE
If you bought it on-line and did not make a copy of the download, I'm afraid you are out of luck. Roxio will not be able to help you
So what should tncrain do, try the link I posted? Or Roxio will not be able to help him?
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#10
sknis
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- Digital Guru
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- Gender:Male
Posted 13 September 2009 - 07:31 AM
I read it as, unless he has made other arrangements (extended downloads), that the additional downloads are good only for 30 days (since that is listed first). The last line is for those 30 day/5 time download. No harm in trying but he should not be disappointed if they can't help.
Edited by sknis, 13 September 2009 - 07:31 AM.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#11
myguggi
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- Gender:Male
Posted 13 September 2009 - 07:35 AM
QUOTE (sknis @ Sep 13 2009, 11:31 AM) <{POST_SNAPBACK}>
I read it as, unless he has made other arrangements (extended downloads), that the additional downloads are good only for 30 days (since that is listed first). The last line is for those 30 day/5 time download. No harm in trying but he should not be disappointed if they can't help.
The OP has EMC 9 so none of those downloads/refunds really apply. Since EMC 9 is no longer supported, the OP is propably out of luck.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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