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Drive not detected Roxio 9 came installed on my windows vista

#1 User is offline   Janierose 

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Post icon  Posted 13 September 2009 - 04:31 PM

Drive E DVD/cd-RW drive works fine to play cds and dvds. Can burn from Itunes but Roxio 9 does not detect the drive. Please help.
Thank you for any advice.
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#2 User is online   ogdens 

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Posted 13 September 2009 - 04:41 PM

QUOTE (Janierose @ Sep 13 2009, 08:31 PM) <{POST_SNAPBACK}>
Drive E DVD/cd-RW drive works fine to play cds and dvds. Can burn from Itunes but Roxio 9 does not detect the drive. Please help.
Thank you for any advice.


What version do you have EMC 9 or Roxio Creator 2009?
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#3 User is offline   Janierose 

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Posted 14 September 2009 - 11:54 AM

QUOTE (ogdens @ Sep 13 2009, 04:41 PM) <{POST_SNAPBACK}>
What version do you have EMC 9 or Roxio Creator 2009?



I have Easy Media Creator 9
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#4 User is online   ogdens 

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Posted 14 September 2009 - 12:21 PM

QUOTE (Janierose @ Sep 14 2009, 03:54 PM) <{POST_SNAPBACK}>
I have Easy Media Creator 9


Try this http://forums.support.roxio.com/index.php?showtopic=45356
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#5 User is online   sknis 

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Posted 14 September 2009 - 01:18 PM

Try what ogdens said first and if that doesn't fix the issue ...

If it came pre-installed, then it is probably an OEM version. Go to the computer manufacture's web site for fixes.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#6 User is offline   Janierose 

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Posted 14 September 2009 - 01:27 PM

QUOTE (ogdens @ Sep 14 2009, 01:21 PM) <{POST_SNAPBACK}>
Try this http://forums.support.roxio.com/index.php?showtopic=45356



Thank you, Thank you, Thank you! It worked!!! I am sooo excited!!!
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#7 User is online   ogdens 

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Posted 14 September 2009 - 02:35 PM

QUOTE (Janierose @ Sep 14 2009, 05:27 PM) <{POST_SNAPBACK}>
Thank you, Thank you, Thank you! It worked!!! I am sooo excited!!!


Your welcome.
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