6 replies to this topic

[RoccoP]

For months I have been trying to get Roxio 2009 to Capture HD Video fron my Sony HC3 firewire.  I tried multiple PC's and multiple Firewire cables but I always get an error when trying to capture.  Finally I realized that the 3 PC's I tested it on were all Vista 64 bit.  I deceided to try it on our 32 bit Vista laptop and finally no problem.  Trying it on other 32bit PC's also worked without a problem.  Thus I have finally realized that Roxio 2009 does not fully support video capture on a 64 bit machine.  So my question to this group is does Roxio 2010 fully support video capture on 64 bit Vista?  or does it have the same problem with 64 bit that Roxio 2009 does?

Thanks

--Rocco--

[ggrussell]

Most likely it is an issue with 64bit firewire drivers in general.  Mostly likely Windows is the 'middle man' when handling hardware.

[RoccoP]

Most likely it is an issue with 64bit firewire drivers in general.  Mostly likely Windows is the 'middle man' when handling hardware.

I am not so sure that you are correct.  HP updated their 64 bit Firewire drivers 2 months ago and I applied the latest.  My Dell PC is only 1 month old and has all the latest updates applied.  I would be surprised that the top two leading PC manufacturers would both be unable to provide proper Vista 64bit drivers.  Of course I can't prove this either.  I will contact both Vendors to see what they say but I question the Roxio testing of HDV Video Capture if it does not work o HP and Dell 64 bit Vista systems.

--Rocco--

Edited by RoccoP, 14 September 2009 - 03:55 AM.

[ggrussell]

HP updated their 64 bit Firewire drivers 2 months ago

Which indicates there was probably an issue that was fixed.  I have a Canon HV20 HDV and I've never had an issue capturing on 32bit XP , Vista or Win7, but I wouldn't touch 64bit OS.  IMHO, 64bit Windows just isn't mature enough.  There is no advantage for the everyday user and personally, I do not own any FULL, 64bit applications.  As far as I know, only a small part of Creator is  64bit.

Edited by ggrussell, 14 September 2009 - 04:52 AM.

[sknis]

To answer your original question,  I can capture HD video from my Canon HV30 camcorder with Creator 2010 and Vista Ultimate 64 bit.  See computer specs below.  
You have a Sony and all bets are off when using their camcorder/jacks/wire/format.

Back to the error you get with Creator 2009, is it a error message or doesn't Windows or Roxio recognize the camcorder?   Can you capture using WMM?

Edited by sknis, 14 September 2009 - 05:16 AM.

[RoccoP]

To answer your original question,  I can capture HD video from my Canon HV30 camcorder with Creator 2010 and Vista Ultimate 64 bit.  See computer specs below.  
You have a Sony and all bets are off when using their camcorder/jacks/wire/format.

Back to the error you get with Creator 2009, is it a error message or doesn't Windows or Roxio recognize the camcorder?   Can you capture using WMM?

Roxio recognizes the Camcorder and starts the video playing but then the Status says ERROR.  

Does WMM capture High Definition or only standard def?  I have not tried it as I want my Roxio to work.  Now as for the Sony vs the Canon, I can not say but I would think Sony is a major Camcorder Manufacturer that Roxio should both test and support in Vista 64 bit.

What is frustrating is that I had to keep testing multiple PC's to finally pinpoint this problem.  I have now verified that it works on all Vista 32bit PC's that I have tested and none of the 64Bit Vista PC's.  So is it the firewire driver as one person had said or is it Roxio support for Vista 64bit?  Being that the program detects the camcorder and sees that it is HDV 1080i, I think there might be a bug in the Roxio driver that has not been tested but again I could be wrong.

--Rocco--

[Jim_Hardin]

Does WMM capture High Definition or only standard def?  I have not tried it as I want my Roxio to work.  Now as for the Sony vs the Canon, I can not say but I would think Sony is a major Camcorder Manufacturer that Roxio should both test and support in Vista 64 bit.
--Rocco--

Doesn’t matter what WMM captures in – it is a test!

Roxio does test, but like Gary said, Sony... all bets are off! They have yet to do the same thing the same way for 2 days in a row