2 replies to this topic

[ewayne]

I'm using a 17-inch MacBook  Pro (2.33 GHz/2GB RAM/OS 10.5.8) and "Easy" VHS to DVD for Mac ver 1.0.3. I CAN'T EVEN GET THE PROGRAM TO OPEN!! Well, actually, it opens... but all I get is a screen saying to plug the USB hardware into any available USB 2.0 port. ALL OF THE USB PORTS ARE 2.0!!! I've only gotten this program to work 3 times, after much closing-reopening and restarting the computer. Once it launches it works fine and I can record as many programs and as much as I want. But if I close the program I'm screwed, as it won't launch again. The few recordings I've gotten have been in various USB ports.. so I know it works... occasionally.

Toast has been a program that I've relied on for many years, but this software seems like it was designed by someone else. Why can no one help me with this!?!?!?

[tsantee]

Sorry you're having such trouble with it. Apparently the device is not being recognized as connected. Here's a way to check if the Mac is seeing the device: After inserting the device (don't try to launch the application) open System Profiler. In System Profiler's hardware list click on USB. Under USB high-Speed Bus you should see a "USB 2861 Device." If you don't see it remove and reinsert the device and choose Refresh from the View window. Try this a few times if needed.

Presuming it does become recognized in System Profiler, launch the application. It should be found.

Let me know what you're finding out from this test.

[ewayne]

Thanks Digital guru, I did do this and when I first plugged the Video Capture device into my MacBook Pro it actually showed up! So to test it I took it out and tried again... NO LUCK!   And no luck since! I've restarted 3 times, refreshed multiple times, and the USB device does not show up in the Profilier.

I'm convinced that it is, in fact, the USB device. Do you think I can get a replacement? Stay tuned.....