14 replies to this topic

[Trey Jones]

Ive been having a problem with invisible text in Roxio Creator 2009 but now it has also happen in Creator 2010.  It worked for Roxio Creator 2009 but all of a sudden it became invisible.  The weird thing is it doesnt happen to all the program just two which are Roxio Creator Classic and Roxio Label Creator. Every other program has the text but for some reason it just these two and its everything in the program. If anyone has any ideas let me know im puzzled. This is what it looks like. .  The others look fine. .
I've read something like this before on Creator 2009 but it was said to be because his graphic card was too old.  That shouldnt be the case here. Here are my specs.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7100 Build 7100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TREYJONES-PC
System Manufacturer HP-Pavilion
System Model KC880AAR-ABA m9150f
System Type X86-based PC
Processor Intel® Core™2 Quad CPU    Q6600  @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5.21, 2/26/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7100.0"
User Name TreyJones-PC\Trey Jones
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 3.00 GB
Available Physical Memory 1.56 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 4.13 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys

[firenhancer]

Have you tried turning off UAC or creating a new user admin account?

[Trey Jones]

I just tried that no luck.

[firenhancer]

You could try

1. Updating your Graphic card with update drivers from mfg
2. Try a clean install.

[sknis]

Also check your display settings and make sure that Windows font is set to 96 DPI.

[Trey Jones]

I keep my driver updated to the lastest and I have checked and its still on 96 DPI.  I hate to do a clean install just for one program. By it may have to come to that

[Jim_Hardin]

I keep my driver updated to the lastest and I have checked and its still on 96 DPI.  I hate to do a clean install just for one program. By it may have to come to that

You said it was 2 programs  

Anyway – there is a Repair option in 2010 through Add/Remove Programs… You could try that first.

What is your video card make/model? What resolution are you running at?

[Trey Jones]

I mean its 2 modules thats are just giving me the problem but what I meant buy 1 program was Roxio Creator it seft. Ive tired the repair feature and that hasnt worked. I think i got iImixed up when he said clean install I thought he meant of the OS but he meant the program, But this is my display information for you
Name                 NVIDIA GeForce 8500 GT
PNP Device ID PCI\VEN_10DE&DEV_0421&SUBSYS_050E1043&REV_A1\4&13D7CD30&0&0008
Adapter Type GeForce 8500 GT, NVIDIA compatible
Adapter Description NVIDIA GeForce 8500 GT
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version 8.15.11.9038
INF File                 oem17.inf (Section009 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution                 1680 x 1050 x 59 hertz
Bits/Pixel                  32
Memory Address 0xFD000000-0xFDFFFFFF
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xFA000000-0xFEAFFFFF
I/O Port                 0x0000DC00-0x0000DC7F
IRQ Channel IRQ 16
I/O Port                 0x000003B0-0x000003BB
I/O Port                 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver                c:\windows\system32\drivers\nvlddmkm.sys (8.15.11.9038, 9.11 MB (9,557,216 bytes), 8/10/2009 7:13 PM)

[Jim_Hardin]

I was only teasing about the “2 programs”, this is not an interrogation  

This is the Clean Install for Vista.

[Trey Jones]

Ive just followed those steps and still no luck but the weird thing is even after doing that, when I reinstalled it still had my settings saved.

[pappa]

Is your type missing in the buttons as well. This is my problem including the problems you are having.

[Trey Jones]

Yes the buttons text are missing

[Jim_Hardin]

Ive just followed those steps and still no luck but the weird thing is even after doing that, when I reinstalled it still had my settings saved.

What “Settings”? Because it is not possible if you are doing all the steps in the Clean Install…

[ggrussell]

How do you have the nVidia Control Panel set?  We have seen strange things when users have the video card setup for gaming.  Go the Control Panel and choose the nVidia icon.  Needs to be set for 'application control'.  If you do gaming, I think you can setup profiles for different uses in the nVidia Control Panel.

Edited by ggrussell, 18 September 2009 - 07:21 PM.

[Trey Jones]

@Jim_Hardin

What I mean by it still had my settings saved is I had set the main program to no Particpate in the User Experience, unchecked display relevant product infomation, unchecked Enable Learning Center, and unchecked Check for update at start of application but after I did the clean install and reinstalled the settings were still there as i setted them. But ive followed that link you set me line for line.


@Jim_Hardin

ggrussell

Ive left everything default and its current set on Let the 3D application decide. I've already resetted all the nvidia settings to default after being suspect of the graphics card driver.



Btw thank you everyone for the ideas and time