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Installation of Creator 2009 Ultimate Wizard was interrupted

#1 User is offline   Shoude 

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Posted 16 September 2009 - 11:11 AM


I just bought a Roxio Creator 2009 recently. Howvwer, I could not install it. The first problem I met was "You must install Roxio Easy Madia Creator 10 before installing the Content".

After running 2009ContentDiscError_HotFix.exe, this probem disappeared. Then comes the second one "Installation of Creator 2009 Ultimate Wizard was interrupted".

I have tried all the ways I could find in Roxio websites, I still could not solve this problem.
I have requested the tachnical support since yesterday, so far no reply from them.

Can anybody help me?

Thanks.
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#2 User is offline   grandpabruce 

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Posted 16 September 2009 - 12:00 PM

QUOTE (Shoude @ Sep 16 2009, 02:11 PM) <{POST_SNAPBACK}>
I just bought a Roxio Creator 2009 recently. Howvwer, I could not install it. The first problem I met was "You must install Roxio Easy Madia Creator 10 before installing the Content".

After running 2009ContentDiscError_HotFix.exe, this probem disappeared. Then comes the second one "Installation of Creator 2009 Ultimate Wizard was interrupted".

I have tried all the ways I could find in Roxio websites, I still could not solve this problem.
I have requested the tachnical support since yesterday, so far no reply from them.

Can anybody help me?

Thanks.


Here you go. You only needed to read the pinned posts above yours.

http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS=
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#3 User is offline   Shoude 

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Posted 16 September 2009 - 12:16 PM


Thank you Digital Guru.

I visited the link you rpovided.
It seems that it was the first problem I met: "You must install Roxio Easy Media Creator 10 before installing the content" while installing Roxio Creator 2009".
I have downloaded and run the 2009ContentDiscError_HotFix.exe.

Right now I have the second problem "Installation of Creator 2009 Ultimate Wizard was interrupted".

Maybe you can provide me more details about it?
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#4 User is offline   grandpabruce 

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Posted 16 September 2009 - 12:34 PM

QUOTE (Shoude @ Sep 16 2009, 03:16 PM) <{POST_SNAPBACK}>
Thank you Digital Guru.

I visited the link you rpovided.
It seems that it was the first problem I met: "You must install Roxio Easy Media Creator 10 before installing the content" while installing Roxio Creator 2009".
I have downloaded and run the 2009ContentDiscError_HotFix.exe.

Right now I have the second problem "Installation of Creator 2009 Ultimate Wizard was interrupted".

Maybe you can provide me more details about it?


You can do the reading. Look at all of the pinned posts above your post.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#5 User is offline   sknis 

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Posted 16 September 2009 - 02:04 PM

HINT: It is this one.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#6 User is offline   Shoude 

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Posted 17 September 2009 - 07:47 AM

QUOTE (grandpabruce @ Sep 16 2009, 01:34 PM) <{POST_SNAPBACK}>
You can do the reading. Look at all of the pinned posts above your post.


I have unplugged the internet and disabled all the anti-viruses.
I have uninstalled the Miccrosoft.net framework 3.5 SP1.
However, I could not uninstall Roxio video capture USB driver.
In Windows Inataller Clean Up list, there is no Roxio or Sonic related entrances.

Then, the re-installation was started. This time it is completed.
But, after double clicking the “roxio Creator 2009 Ulti mate” icon, the program crashed with such a message:
“Roxio Creator has encountered a problem and needs to close. We are sorry for the inconvenience. “

No idea how to do with that.
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#7 User is offline   Jim_Hardin 

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Posted 17 September 2009 - 07:56 AM

QUOTE (Shoude @ Sep 17 2009, 11:47 AM) <{POST_SNAPBACK}>
But, after double clicking the “roxio Creator 2009 Ulti mate” icon, the program crashed with such a message:
“Roxio Creator has encountered a problem and needs to close. We are sorry for the inconvenience. “

No idea how to do with that.

Download and install the SP4 update, second one at the top.
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#8 User is offline   Shoude 

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Post icon  Posted 17 September 2009 - 12:09 PM

QUOTE (Jim_Hardin @ Sep 17 2009, 07:56 AM) <{POST_SNAPBACK}>
Download and install the SP4 update, second one at the top.



Yes. I did. It works this time.
Thanks.
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#9 User is offline   sknis 

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Posted 17 September 2009 - 01:09 PM

smile.gif smile.gif smile.gif
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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