I currently own Easy Media Creator 7.5 and I'm trying to get Roxio Creator 2010 for the upgrade price of $69.99, but when the web site lists eligible products I can upgrade from, it only lists the various version of Creator 2009, Roxio RecordNow, Roxio MyDVD, Roxio Easy DVD Copy, Roxio Easy VHS to DVD, and Roxio Digital Media Studio.
Does this mean I don't qualify for the upgrade price?
2
Upgrade from EMC 7.5
Started by
The Nimster
, Sep 17 2009 08:50 AM
7 replies to this topic
#2
malatekid
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Posted 17 September 2009 - 09:05 AM
Your software version is not listed as eligible product so you're not entitled to an upgrade discount. 
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
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Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#3
Jim_Hardin
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Posted 17 September 2009 - 09:43 AM
QUOTE (malatekid @ Sep 17 2009, 01:05 PM) <{POST_SNAPBACK}>
Your software version is not listed as eligible product so you're not entitled to an upgrade discount.
That’s not the way I read English…
It clearly states Any older version of Creator or other Roxio~~~
If in doubt, use that cellphone!!!
#4
malatekid
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Posted 17 September 2009 - 09:57 AM
After a second reading, I agree with you. The first time around, I just looked at the listed products.
Time to "upgrade" my reading glasses!
As you said, the best way to find out is to call Sales.
Time to "upgrade" my reading glasses!
As you said, the best way to find out is to call Sales.
"The work of science is to substitute facts for appearances, and demonstrations for impressions"
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
-- John Ruskin
Roxio Creator 2012 Pro
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#5
Jim_Hardin
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Posted 17 September 2009 - 10:42 AM
QUOTE (malatekid @ Sep 17 2009, 01:57 PM) <{POST_SNAPBACK}>
After a second reading, I agree with you. The first time around, I just looked at the listed products.
Time to "upgrade" my reading glasses!
As you said, the best way to find out is to call Sales.
Time to "upgrade" my reading glasses!
As you said, the best way to find out is to call Sales.
Yes the call is important, I know Roxio has never asked me to interrupt their policies for them
#6
The Nimster
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Posted 18 September 2009 - 09:26 AM
Turns out I can get the upgrade. Thanks for the suggestions that I call them. But I've got one more question. How do they KNOW I have a previous version of a Roxio product? Couldn't someone without any Roxio product just as easily claim they have it and then get the discounted price?
#7
ogdens
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Posted 18 September 2009 - 09:34 AM
QUOTE (The Nimster @ Sep 18 2009, 01:26 PM) <{POST_SNAPBACK}>
Turns out I can get the upgrade. Thanks for the suggestions that I call them. But I've got one more question. How do they KNOW I have a previous version of a Roxio product? Couldn't someone without any Roxio product just as easily claim they have it and then get the discounted price?
I guess you will have to call again.
#8
grandpabruce
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Posted 18 September 2009 - 12:56 PM
QUOTE (The Nimster @ Sep 18 2009, 12:26 PM) <{POST_SNAPBACK}>
Turns out I can get the upgrade. Thanks for the suggestions that I call them. But I've got one more question. How do they KNOW I have a previous version of a Roxio product? Couldn't someone without any Roxio product just as easily claim they have it and then get the discounted price?
If you registered the previous product, they know.
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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