2 replies to this topic

[GMH1238]

Upon performing "several" clean installs of RC 2010 Pro on my 2 different Vista 32 computers (all with Clean Vista 32 w/SP1 & SP2), I get the same exact error only after a Reboot of each of the computers:  

File:  \Windows\System32\Drivers\PxHelp20.sys
Status:  0xc0000098
Info: Windows failed to load because a critical system drivers is missing, or corrupt.

I am using an actual purchased physical DVD.   The file is there, File Version 3.0.90.2  44.1KB only after the RC 2010 Pro install.  Is it possible that I have a DVD with a corrupted file on it, or are others having the same problem as I?      I've tried to "repair" the computer using Vista and Norton System Works Recovery Discs to no avail - Message reads that it cannot recover from this error.   I've even completed the entire process from fresh HD Reformat to the RC 2010 Pro install (many hours), and regardless if I run the Norton System Works "Find & Fix Errors" or not, once I reboot, each of the computers are hosed and no longer reboot, giving the same error message above.   Help!

Edited by GMH1238, 18 September 2009 - 12:51 AM.

[Brendon]

Hello GMH,

In my Vista32 system with Creator 2010 Pro this file shows as version 3.0.90.2, and is 45,200 bytes [49,152 on disk]

If you would send me a Private Message [click on my screen-name and select 'send message'] with an email address, I could ZIP or RAR the file and email it to you so that you can compare it with yours or substitute it for yours if you want.

I think it's unlikely you have a corrupted file on your DVD - the disc should protest loudly and throw errors if it was damaged. You did disconnect from the 'net and disable your anti-virus stuff before you installed Creator 2010, didn't you?

It would be interesting to hear what happens when you take a copy of your file somewhere safe, copy my file in to \Windows\system32\drivers\ and boot on that.

Regards,
Brendon

[Brendon]

Update:

The download version installed and ran perfectly for GMH1238, so he has bought the download version and got a refund on the DVD version.
The PxHelp20.sys file is unaltered. GHM1238's copies are identical to mine.
Installs from his disc all fail the same way so we have to conclude there was a fault on his disc affecting areference to the file rather than the file itself. Beats me!