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Microsoft Error Report


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#1 MCC63

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Posted 20 September 2009 - 12:11 PM

I updated my computer with Windows XP Pro x64, so I needed to reinstall Roxio.  At first, the .Net framework would not install and when I tried to start Roxio I would get the Microsoft Error Report.  I read the discussion group and there was an article stating to remove .Net 3.5 from the computer before installing Roxio.  I did this and the intall seemed to go fine.

I then tried to start Roxio again and I still get the same Microsoft Error report.  The prgram won't start at all.  Does Roxio work on XP Pro x64?  Any suggestions.

Roxio worked fine when I had XP (32 bit) on my computer.

Software: Creator 2009 Ultimate
Operating System: XP Pro x64


#2 Beerman

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Posted 20 September 2009 - 12:16 PM

Have you installed the SP4 update?
Paul
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Katrina survivor, current BP survivor

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#3 MCC63

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Posted 20 September 2009 - 02:22 PM

QUOTE (Beerman @ Sep 20 2009, 01:16 PM) <{POST_SNAPBACK}>
Have you installed the SP4 update?



No, I have not.  Do you think that will help, considering the application worked on 32 bit XP.  Does the Sp4 provide some type of update for XP 64 bit

#4 Beerman

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Posted 20 September 2009 - 02:29 PM

I can't be sure but it is recommended that users update it.  The link states:
What  Creator 2009 Service Pack 4 does:

  • Resolves   issue using Roxio Video Capture USB with Plug and Burn.
  • Resolves   "Signal Protected" error when capturing video from low quality video tapes.
  • Resolves   several CinePlayer AVCHD disc compatibility and playback   issues.
  • Fixes   several localization and documentation issues.
  • All   updates and features of previous Creator 2009 Service Packs are included in   Service Pack 4.

Paul
------
Katrina survivor, current BP survivor

Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3  Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer  DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR  2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer  H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD  X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony  DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a  Coolermaster 690 II case-W7 x64 Ultimate




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