3 replies to this topic

[GregAllen]

I have an 8703E BB and Roxio has stopped acknowledging the device connection.
In the BB desktop screen is sees the device and gives me the PIN number but media manager does not see it and I get the error “Device not connected” no matter what drive I select.
I have uninstalled (complete uninstall) and reinstalled the software three times now and checked out the USB ports and cable. I have even tired a different revision of the ROXIO software hoping for an upgrade over the Version that was working but that too has failed. Then I went in reverse and went to a lower revision of the software and that too has not worked.

Last week the system was working fine. I am using V4.5 Media Manager. Com ports are all ok and open and all software has been updated for them. In addition, and as usual BB tells me it a problem with the software and not the phone.

PX Engine Update did not work also...

Edited by GregAllen, 21 September 2009 - 07:02 AM.

[sknis]

What did this have to do with Venue and Qflix?  You must not want an answer since you posted in an unrelated topic.
Use system restore to last week when it wqas tunning properly.  Did you install any updates for example from Microsoft?

Edited by sknis, 21 September 2009 - 07:18 AM.

[GregAllen]

What did this have to do with Venue and Qflix?  You must not want an answer since you posted in an unrelated topic.

So I posted it in the worng area...freakin shoot me then....

[sknis]

Bam, you are dead ! Not only did you post in the wrong area but you also have the same question in another forum.  This thread is closed because of the other thread on the same topic; not because of your rude attitude  If you don't like the answer, go to Blackberry and don't answer shop here !

We are not Roxio employees so we can ignore you.