I have an 8703E BB and Roxio has stopped acknowledging the device connection.
In the BB desktop screen is sees the device and gives me the PIN number but media manager does not see it and I get the error “Device not connected” no matter what drive I select.
I have uninstalled (complete uninstall) and reinstalled the software three times now and checked out the USB ports and cable. I have even tired a different revision of the ROXIO software hoping for an upgrade over the Version that was working but that too has failed. Then I went in reverse and went to a lower revision of the software and that too has not worked.
Last week the system was working fine. I am using V4.5 Media Manager. Com ports are all ok and open and all software has been updated for them. In addition, and as usual BB tells me it a problem with the software and not the phone.
PX Engine Update did not work also...
1
Blackberry Media Manager
Started by
GregAllen
, Sep 21 2009 07:04 AM
6 replies to this topic
#2
gi7omy
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Posted 21 September 2009 - 07:06 AM
If the software is the blackberry version, they would have any relevant patches (it's highly modified and they're supposed to provide support)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
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Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
GregAllen
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Posted 21 September 2009 - 07:13 AM
[quote name='gi7omy' date='Sep 21 2009, 07:06 AM' post='291447']
If the software is the blackberry version, they would have any relevant patches (it's highly modified and they're supposed to provide support)
The software is ROXIO media manager inbedded in the blackberry download
http://na.blackberry.com/eng/services/desktop/
Here is where you go to get the download
If the software is the blackberry version, they would have any relevant patches (it's highly modified and they're supposed to provide support)
The software is ROXIO media manager inbedded in the blackberry download
http://na.blackberry.com/eng/services/desktop/
Here is where you go to get the download
Edited by GregAllen, 21 September 2009 - 07:16 AM.
#4
sknis
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Posted 21 September 2009 - 07:29 AM
This jamoke is starting to answer shop and argue rather than to do as suggested. He has another thread going with the same topic.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#5
GregAllen
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Posted 21 September 2009 - 08:05 AM
QUOTE (sknis @ Sep 21 2009, 08:29 AM) <{POST_SNAPBACK}>
This jamoke is starting to answer shop and argue rather than to do as suggested. He has another thread going with the same topic.
I am truly sorry that I made a mistake in posting to this to try and get some help with this ROXIO error. I am sorry that I even bothered you (or anyone else for that matter) and any of your people in/on this effort. You are apparently to busy to help and have more time to make names at me rather that try to help. I am sorry that I posted it in the general discussion tab rather in the “correct” forum page.
I will not be revisiting this site to look and see if anyone else has tried to help and I will be doing everything I can to get rid of ROXIO and disassociate myself with any of the software from that company.
#6
gi7omy
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Posted 21 September 2009 - 08:20 AM
You have a problem with the BLACKBERRY version - and support for that is from them.
They get a highly modified version to THEIR specs, Roxio don't 'support' it and no Roxio patch will work on it. It's all down to Blackberry
They get a highly modified version to THEIR specs, Roxio don't 'support' it and no Roxio patch will work on it. It's all down to Blackberry
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#7
sknis
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Posted 21 September 2009 - 08:31 AM
QUOTE (GregAllen @ Sep 21 2009, 11:05 AM) <{POST_SNAPBACK}>
I am sorry that I posted it in the general discussion tab rather in the “correct” forum page.
You posted in the Venue and Qflix forum. You don't have that and your post was moved to where more people would see it. You were given some suggestions here and I made a suggestion there. Did you try any of it? Did you get your phone from a source where you cannot download the updates from Blackberry. ATT, Verizon, etc?
Perhaps , if it looks OFFICIAL: Click this link.
Edited by sknis, 21 September 2009 - 08:33 AM.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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