21 replies to this topic

[S Hicklin]

And now what does Roxio say about the issue?  At some point Roxio will ask you to wipe the HD and reinstall the OS.  I did that and Cineplayer still failed.

I was getting the same "Insufficient Video Resources" when trying to launch CinePlayer on my new Windows 7 x64 computer.  I was finely able resolve this problem by updating DirectX

http://www.microsoft.com/downloads/details...6a-9b6652cd92a3

[Big_Dave]

I finally solved this issue on my HP DV9700t laptop.

During the installation of Windows, Windows conducts an initial performance assessment (Windows Experience Index).  As it turns out, the initial default video driver installed by Windows doesn't contain DirectX 9 support for my laptop. When Windows completes the assessment process, all of the assessment indexes are stored in:  C://windows/performance/winstat/datastore One particular XML file:  ...........DWM.ASSESSMENT (initial).winstat.xml is where a flag is set indicating that DirectX 9 support doesn't exist.  Even if you rerun the Windows Experience Index (re-assessment) the original ...........DWM.ASSESSMENT (initial).winstat.xml file is not replaced.  It's probably kept for historical purposes (who knows).  I discovered the file with a DirectX 9 support missing when I was comparing the differences between Windows 7 32 and 64 bit after installing a SSD.

The fix for me was to delete out all of the files in the DATASTORE folder and re-run the assessment.  Apparently CINEPLAYER keys on the "initial" DWM assessment file and not any one that might get created after the re-assessment process has been run.  This issue has "dogged" my Roxio CINEPLAYER since VISTA and Roxio 2009.  For some reason,  XP and CINEPLAYER did in counter this issue.