Jump to content

Roxio Community

Serious system crashes, maybe related to Emc8?


  • Please log in to reply
1 reply to this topic

#1 newmar

newmar

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 28 May 2006 - 06:55 AM

I am a new user with a version of Emc8 bought in January.

I have had two major system failures within 24 to 48 hours of installation of Emc 8.  The first was a complete hard drive failure which occured just after burning a DvD -- everything totally unrecoverable, and I needed a new hard drive.

I rebooted everything... except Emc8, and ran successfully for weeks and weeks.  Last week I reinstalled Emc8.

Twenty four hours later my keyboard died -- and I am told they may need to scrub my hard drive to fix it.

Two observations:

1) both times I was able to use the program and create content after installation (I don't like certain features as well as Emc7, but that is a different issue)
2) both times I had a major failure within a brief period of using the program and burning DVD's
3) there were no other system modifications in the timeframe that might have caused serious failures.

I recognize the problem may well be a bad / lemon PC (a Winbook laptop runing XP SP2 -- my machine is in the shop now so I can't give a specific model or build number)... but the coincidence begs the question.  I have noted on this forum that many people seem to have had serious issues with the installation of the product.

I may just go back to Emc7.  If I do so, can I do anything with the stuff I created in Emc8?

Thanks in advance for any thoughts on this issue.

Sam.

#2 The Highlander

The Highlander

    You can't drown, you fool, you're immortal!

  • Digital Guru
  • PipPipPipPipPipPip
  • 10,088 posts
  • Gender:Male

Posted 28 May 2006 - 01:52 PM

View Postnewmar, on May 29 2006, 02:55 AM, said:

I am a new user with a version of Emc8 bought in January.

I have had two major system failures within 24 to 48 hours of installation of Emc 8.  The first was a complete hard drive failure which occurred just after burning a DVD -- everything totally unrecoverable, and I needed a new hard drive.

I rebooted everything... except Emc8, and ran successfully for weeks and weeks.  Last week I reinstalled Emc8.

Twenty four hours later my keyboard died -- and I am told they may need to scrub my hard drive to fix it.

Two observations:

1) both times I was able to use the program and create content after installation (I don't like certain features as well as Emc, but that is a different issue)
2) both times I had a major failure within a brief period of using the program and burning DVDs
3) there were no other system modifications in the time frame that might have caused serious failures.

I recognize the problem may well be a bad / lemon PC (a Winbook laptop running XP SP2 -- my machine is in the shop now so I can't give a specific model or build number)... but the coincidence begs the question.  I have noted on this forum that many people seem to have had serious issues with the installation of the product.

I may just go back to Emc7.  If I do so, can I do anything with the stuff I created in Emc8?

Thanks in advance for any thoughts on this issue.

Sam.
Hi Sam,
I know that you have not the computer in front of you, as it is in for repairs...
but iv been a technician for 15 years and ill bet that these hard drive failures and keyboard fails are all not related,
But it does sound like an IO read right issue to the Hard drive or with the on-board controler....(mother board?)
Basically , if you had a fresh clean install (with all up-to-date drivers and directx installed) you can test if the unit will work ok with EMC8....
although this is a guess until you post your PC specs...
The Highlander
"There can be only one!"

Custom Made PC
Gigabyte Technology Co., Ltd. P55-UD3(Dule PCI-E MB)
ATI Radeon HD 4800 Series [Display adapter] (2x)GDDR5 Video cards in crossfire mode
Cool-master 850watt PSU
2.93 gigahertz Intel Core i7 870
ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
Seagate Go Flex Free agent NAS Device [Hard drive] (1 TB)
Cool master pro case & Cooling system
Dule LG Flatron 23" LED Screens
Logitech 7.1 surround sound system
HP Officejet 4500 G510g-m

Windows 7 Ultimate (x64) Service Pack 1 (build 7601),
Easy Media Creator Pro 2012, Easy Media Creator Pro 2011, Easy Media Creator Pro 2010




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users