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Hi, I installed a new HDD and tried to re-install Creator 9. Could not go beyond the CD key page. System is telling me that my CD key is invalid????. I know it is valid as I still have the original envelope. Tech support are useless and did not offer any support they told me version 9 is a legacy and is no longer supported. Any help will be highly appreciated. Thx.
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Creator 9 CD key invalid?! Installation Wizard did not accept my CD key?
#2
- Digital Guru
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Posted 26 September 2009 - 05:22 AM
QUOTE (alinedjai @ Sep 26 2009, 12:38 AM) <{POST_SNAPBACK}>
Hi, I installed a new HDD and tried to re-install Creator 9. Could not go beyond the CD key page. System is telling me that my CD key is invalid????. I know it is valid as I still have the original envelope. Tech support are useless and did not offer any support they told me version 9 is a legacy and is no longer supported. Any help will be highly appreciated. Thx.
I assume that you were smart when you first got EASY MEDIA CREATOR 9 and registered your copy. Go to your account on Roxio and you will get the actual CD key that you registered and that worked. Are you sure that you are not entering the TSID key?
Also read this.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
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Posted 27 September 2009 - 01:49 AM
Thanks Steve,
CD key and TSID have different formats! so I have used CD key. I also went on my account with Roxio, the CD key they have it's different from the one I have on the original envelope??? so I tried it as well but id did not work. I am baffled!!!
CD key and TSID have different formats! so I have used CD key. I also went on my account with Roxio, the CD key they have it's different from the one I have on the original envelope??? so I tried it as well but id did not work. I am baffled!!!
#4
- Digital Guru
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Posted 27 September 2009 - 02:12 AM
Check you haven't confused O with zero, B with eight, S with five - we've all fallen into that trap from time to time 
Either key should work (it's really a checksum)
Either key should work (it's really a checksum)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#5
- Digital Master
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Posted 27 September 2009 - 06:18 PM
QUOTE (alinedjai @ Sep 27 2009, 05:49 AM) <{POST_SNAPBACK}>
Thanks Steve,
CD key and TSID have different formats! so I have used CD key. I also went on my account with Roxio, the CD key they have it's different from the one I have on the original envelope??? so I tried it as well but id did not work. I am baffled!!!
CD key and TSID have different formats! so I have used CD key. I also went on my account with Roxio, the CD key they have it's different from the one I have on the original envelope??? so I tried it as well but id did not work. I am baffled!!!
Did you also go through this KB that Steve recommended?
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