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Tivo Transfer quit unexpectedly


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#1 krfreers

krfreers

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Posted 26 September 2009 - 01:12 PM

I upgraded to Snow Leopard last week and now my Tivo Transfer using Toast 10 Pro won't work. I read some postings in this thread and so I downloaded the Beta 2 version of Tivo Transfer and now I'm getting the 'Tivo Transfer quit unexpectedly' error when I try to open Tivo Transfer.

Does anyone have any suggestions as to how to get Beta 2 to work on my Mac Mini? I just bought the mac mini this past April. It's been working great. This is the first time I've had any problems.

Thanks!

Here is the comments that were with the error.

Process: TiVo Transfer [2805]
Path: /Applications/Toast 10 Titanium/TiVo Transfer BETA2.app/Contents/MacOS/TiVo Transfer
Identifier: com.tivo.desktop
Version: ??? (1.0)
Code Type: X86 (Native)
Parent Process: launchd [92]

Date/Time: 2009-09-26 17:05:51.781 -0400
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6

Interval Since Last Report: 3052 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 16 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: FFFAC641-013D-4B34-BF30-50E4508E2652

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 2

Application Specific Information:
*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<TTDownloadedShow 0x24de50> valueForUndefinedKey:]: this class is not key value coding-compliant for the key startTime.'
*** Call stack at first throw:
(
0 CoreFoundation 0x9115158a __raiseError + 410
1 libobjc.A.dylib 0x926f2f49 objc_exception_throw + 56
2 CoreFoundation 0x9119baf1 -[NSException raise] + 17
3 Foundation 0x9163e5dc -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 279
4 Foundation 0x9155f79f _NSGetUsingKeyValueGetter + 68
5 Foundation 0x9155ed0a -[NSObject(NSKeyValueCoding) valueForKey:] + 413
6 Foundation 0x91562638 -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 204
7 Foundation 0x9159b3fc _NSSortFunctionMany + 214
8 CoreFoundation 0x910ebb9f __CFSimpleMergeSort + 591
9 CoreFoundation 0x910eb996 __CFSimpleMergeSort + 70
10 CoreFoundation 0x910eb996 __CFSimpleMergeSort + 70
11 CoreFoundation 0x910eb996 __CFSimpleMergeSort + 70
12 CoreFoundation 0x910eb7ac CFSortIndexes + 252
13 CoreFoundation 0x9113a4fd CFMergeSortArray + 125
14 Foundation 0x915985c7 _sortedObjectsUsingDescriptors + 639
15 Foundation 0x9159afba -[NSMutableArray(NSKeyValueSorting) sortUsingDescriptors:] + 499
16 AppKit 0x9351a015 -[NSArrayController _sortObjects:] + 344
17 AppKit 0x93504b95 -[NSArrayController _arrangeObjectsWithSelectedObjects:avoidsEmptySelection:operationsMask:useBasis:
] + 297
18 AppKit 0x93516751 -[NSArrayController setContent:] + 889
19 AppKit 0x9350b186 -[NSArrayDetailBinder _refreshDetailContentInBackground:] + 1530
20 Foundation 0x91567294 NSKeyValueNotifyObserver + 372
21 Foundation 0x91566d33 NSKeyValueDidChange + 377
22 Foundation 0x9154b75c -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 123
23 TiVo Transfer 0x00010e84 -[TTTivoRecordingsViewController parseDownloadFolder:] + 880
24 TiVo Transfer 0x00010a9e -[TTTivoRecordingsViewController parserThread] + 450
25 Foundation 0x91554964 -[NSThread main] + 45
26 Foundation 0x91554914 __NSThread__main__ + 1499
27 libSystem.B.dylib 0x947a1f39 _pthread_start + 345
28 libSystem.B.dylib 0x947a1dbe thread_start + 34
)


Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x947747da mach_msg_trap + 10
1 libSystem.B.dylib 0x94774f47 mach_msg + 68
2 com.apple.CoreFoundation 0x910bbdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x910bad34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x910bab61 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x927cbfec RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x927cbda3 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x927cbc28 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x93359c95 _DPSNextEvent + 847
9 com.apple.AppKit 0x9335950a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x9331b69b -[NSApplication run] + 821
11 com.apple.AppKit 0x93313735 NSApplicationMain + 574
12 com.tivo.desktop 0x00002a12 _start + 216
13 com.tivo.desktop 0x00002939 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9479b03a kevent + 10
1 libSystem.B.dylib 0x9479b768 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9479abf9 _dispatch_queue_invoke + 183
3 libSystem.B.dylib 0x9479a98a _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x9479a401 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9479a246 start_wqthread + 30

Thread 2 Crashed:
0 com.apple.CoreFoundation 0x9119bb07 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x926f2f49 objc_exception_throw + 56
2 com.apple.AppKit 0x93504cf3 -[NSArrayController _arrangeObjectsWithSelectedObjects:avoidsEmptySelection:operationsMask:useBasis:
] + 647
3 com.apple.AppKit 0x93516751 -[NSArrayController setContent:] + 889
4 com.apple.AppKit 0x9350b186 -[NSArrayDetailBinder _refreshDetailContentInBackground:] + 1530
5 com.apple.Foundation 0x91567294 NSKeyValueNotifyObserver + 372
6 com.apple.Foundation 0x91566d33 NSKeyValueDidChange + 377
7 com.apple.Foundation 0x9154b75c -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 123
8 com.tivo.desktop 0x00010e84 -[TTTivoRecordingsViewController parseDownloadFolder:] + 880
9 com.tivo.desktop 0x00010a9e -[TTTivoRecordingsViewController parserThread] + 450
10 com.apple.Foundation 0x91554964 -[NSThread main] + 45
11 com.apple.Foundation 0x91554914 __NSThread__main__ + 1499
12 libSystem.B.dylib 0x947a1f39 _pthread_start + 345
13 libSystem.B.dylib 0x947a1dbe thread_start + 34

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x926f2f25 ecx: 0xb018e000 edx: 0x0000003b
edi: 0xa02cfab0 esi: 0x00260230 ebp: 0xb018d9b8 esp: 0xb018d9a0
ss: 0x0000001f efl: 0x00000286 eip: 0x9119bb07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x007f3000

Binary Images:
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0x55000 - 0x59ffe +com.sonic.TivoFramework ??? (1.0) <9ECB1D2A-BE19-9E7C-4792-4B260B338515> /Applications/Toast 10 Titanium/TiVo Transfer BETA2.app/Contents/Frameworks/TivoFramework.framework/Versions/A/TivoFramework
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0x98c1b000 - 0x98c61ff7 libauto.dylib ??? (???) <FAB17F30-A28B-E33D-6E21-C7119C9C83ED> /usr/lib/libauto.dylib
0x98c8c000 - 0x98c8fff7 libCGXType.A.dylib ??? (???) <3FB5E457-EABF-B33E-E01B-C695FB2D72EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x98ce7000 - 0x98d37fe7 libGLU.dylib ??? (???) <55A69DCE-1237-341E-F239-CDFE1F5B19BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98d38000 - 0x98dd4fe7 com.apple.ApplicationServices.ATS 4.0 (???) <81700C90-2614-F7E2-CC6A-B01C24A2BD75> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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0x9913e000 - 0x991e5fe7 com.apple.CFNetwork 454.4 (454.4) <7C563385-9893-3B48-8607-5BC81DA2C4CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x991e6000 - 0x991eaff7 libGIF.dylib ??? (???) <51848EBF-27D4-0F85-C22A-D1AE10D328F3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9923c000 - 0x992eeffb libFontParser.dylib ??? (???) <EB089832-660F-0B34-3AC8-CCDA937987D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <E58B649F-FFDC-AB09-2028-8B706BEF7C0F> /usr/lib/libSystem.B.dylib

Model: Macmini3,1, BootROM MM31.0081.B06, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.35f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: EyeTV Hybrid, 0x0fd9, 0x0024, 0x26200000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0307, 0x26400000
USB Device: USB2.0 MFP(Hi-Speed), 0x04b8 (Seiko Epson Corp.), 0x0824, 0x26470000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x26410000
USB Device: Optical USB Mouse, 0x046d (Logitech Inc.), 0xc016, 0x26411000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x26412000
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0651, 0x26430000
USB Device: iP3500 series, 0x04a9 (Canon Inc.), 0x10c3, 0x26460000
USB Device: External USB HDD, 0x0930 (Toshiba Corporation), 0xa002, 0x24300000
USB Device: OneTouch, 0x0d49, 0x7310, 0x24100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000


#2 patatrox

patatrox

    Roxio Mac Guy

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Posted 29 September 2009 - 01:12 PM

TiVo Transfer Beta 3 is now posted. If you can use the same links you followed to download the last version, you will receive the Beta 3 version which may resolve your issue.

Once you download and try it, can you please reply back here if it worked or you're still having a problem?

Thanks

- patatrox


#3 krfreers

krfreers

    Newbie

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Posted 29 September 2009 - 03:24 PM

Patatrox,

I just tried Beta 3 and I was able to see both of my Tivo units using the Tivo Transfer application. Thank-you so much. Is there a new version of Tivo Desktop for Snow Leopard? I can't seem to get it to turn on. It turns on for a second and then turns off. I have v 1.94

Thanks Again,

Keith

#4 patatrox

patatrox

    Roxio Mac Guy

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Posted 29 September 2009 - 03:47 PM

QUOTE (krfreers @ Sep 29 2009, 07:24 PM) <{POST_SNAPBACK}>
Patatrox,

I just tried Beta 3 and I was able to see both of my Tivo units using the Tivo Transfer application. Thank-you so much. Is there a new version of Tivo Desktop for Snow Leopard? I can't seem to get it to turn on. It turns on for a second and then turns off. I have v 1.94

Thanks Again,

Keith


Thanks for the feedback Keith.

While TiVo Desktop isn't developed by Roxio, I can tell you that everyone involved in that product is very away of the issue and importance in getting it resolved quickly.

- patatrox





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