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Printing Labels Directly On a DVD I can't seem to print a DVD using HP CD\DVD print tray

#1 User is offline   jhammers 

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Posted 28 September 2009 - 06:19 AM

I am trying to use Roxio Label Creator (in Creator 2010) to print directly to a inkjet printable DVD using an HP C309a inkjet printer. It does not work as it seems to expect to print a label on paper. I no the printer works as I can print to the DVD tray using other software. Any ideas?
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#2 User is offline   sknis 

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Posted 28 September 2009 - 07:02 AM

QUOTE (jhammers @ Sep 28 2009, 09:19 AM) <{POST_SNAPBACK}>
I am trying to use Roxio Label Creator (in Creator 2010) to print directly to a inkjet printable DVD using an HP C309a inkjet printer. It does not work as it seems to expect to print a label on paper. I no the printer works as I can print to the DVD tray using other software. Any ideas?


This is the set up in the Labeling program. Your printer must also be set to print to disc and manual load. I don't have an HP so I can't show you that.

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#3 User is offline   ggrussell 

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Posted 28 September 2009 - 01:12 PM

QUOTE
Your printer must also be set to print to disc and manual load.
Go into Printer PROPERTIES and make sure that is set to CD/DVD tray! Even though Epson support is built-in, it doesn't set this automatically.

If you check in the C2009 or LEgacy forums, there is a work around for HP printers. It might still work with C2010.

This post has been edited by ggrussell: 28 September 2009 - 01:15 PM

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#4 User is offline   jhammers 

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Post icon  Posted 28 September 2009 - 06:56 PM

QUOTE (ggrussell @ Sep 28 2009, 02:12 PM) <{POST_SNAPBACK}>
Go into Printer PROPERTIES and make sure that is set to CD/DVD tray! Even though Epson support is built-in, it doesn't set this automatically.

If you check in the C2009 or LEgacy forums, there is a work around for HP printers. It might still work with C2010.



Thank you! I found the post for Creator 2009. refer to: http://forums.support.roxio.com/index.php?showtopic=47276

The only difference for Creator 2010 is that the path to the template files is now C:\Program Files\Common Files\Roxio Shared\12.0\Label Creator 11\Page Files.

For anyone else with an HP photosmart Premium C309a the following custom jwp template file worked for me:

[Page Description]
/* Internationalize everything after name = (that line only)*/
Name= stringRef:HPC309c
Paper Height = 12
Paper Width = 12
Number of Views = 1
; 1 for print directly to disc
Print Type = 1

[View Info 1]
View Type = Disc

[Disc Info 1]
Offset = 6.42 6.42
Inner Radius = 1.9
Outer Radius = 5.80
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#5 User is offline   ggrussell 

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Posted 28 September 2009 - 07:34 PM

Great... thanks for posting the info. Only wish Roxio would have added support for more printers in this version.
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#6 User is offline   EWI 

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Posted 01 October 2009 - 05:24 AM

QUOTE (jhammers @ Sep 28 2009, 07:19 AM) <{POST_SNAPBACK}>
I am trying to use Roxio Label Creator (in Creator 2010) to print directly to a inkjet printable DVD using an HP C309a inkjet printer. It does not work as it seems to expect to print a label on paper. I no the printer works as I can print to the DVD tray using other software. Any ideas?

I have the same problem, using roxio 8 I did one label, the next time it failed telling me to close cd/dvd tray, so I upgraded to 2010.... no go same problem. windows media label print works! How do you talk to Roxio support??????
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#7 User is offline   Larry 

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Posted 01 October 2009 - 01:53 PM

QUOTE (EWI @ Oct 1 2009, 08:24 AM) <{POST_SNAPBACK}>
I have the same problem, using roxio 8 I did one label, the next time it failed telling me to close cd/dvd tray, so I upgraded to 2010.... no go same problem. windows media label print works! How do you talk to Roxio support??????


Creator 2010 Support:
http://www.roxio.com/enu/support/c2010/contact.html
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#8 User is offline   EWI 

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Posted 02 October 2009 - 04:18 AM

QUOTE (Larry @ Oct 1 2009, 01:53 PM) <{POST_SNAPBACK}>
Creator 2010 Support:
http://www.roxio.com/enu/support/c2010/contact.html

Support states that epson is the only printer they support... THIS TOTALLY UNACEPTABLE....... BS...
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#9 User is offline   ggrussell 

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Posted 02 October 2009 - 05:20 AM

Sad but true. IF you purchased online, you have 30days to return the product.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

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#10 User is offline   leadingedge 

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Post icon  Posted 27 January 2010 - 12:40 PM

I have fixed it for my HP D5160 - should apply to you to see my post and read full thread

http://forums.support.roxio.com/index.php?...c=60798&hl=

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#11 User is offline   grandpabruce 

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Posted 29 January 2010 - 12:25 PM

QUOTE (leadingedge @ Jan 27 2010, 02:40 PM) <{POST_SNAPBACK}>
I have fixed it for my HP D5160 - should apply to you to see my post and read full thread

http://forums.support.roxio.com/index.php?...c=60798&hl=

rolleyes.gif


I think that you meant this link:

http://forums.support.roxio.com/index.php?...c=60798&hl=
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#12 User is offline   Gig A. 

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Posted 15 April 2011 - 10:59 AM

[I tried printing dvd labels with Roxio Creator 10 wth HP 309A and have done the calibration setup as suggested. But when I try to print, I change the printer thru properties (as suggested again)and tell it to print on a dvd, it fails to print on the dvd tray.

PLEASE help.

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#13 User is offline   myguggi 

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Posted 15 April 2011 - 11:06 AM

View Postmsgig, on 15 April 2011 - 02:59 PM, said:

[I tried printing dvd labels with Roxio Creator 10 wth HP 309A and have done the calibration setup as suggested. But when I try to print, I change the printer thru properties (as suggested again)and tell it to print on a dvd, it fails to print on the dvd tray.

PLEASE help.


You are posting in the C2010 forum to a over year old thread. You also state you are using Roxio Creator 10. There is no such program.

Please confirm what program you are using.

This post has been edited by myguggi: 15 April 2011 - 11:06 AM


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#14 User is offline   Gig A. 

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Posted 15 April 2011 - 11:11 AM

Sorry, using Roxio Creator 2010


You are posting in the C2010 forum to a over year old thread. You also state you are using Roxio Creator 10. There is no such program.

Please confirm what program you are using.
[/quote]
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#15 User is offline   sknis 

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Posted 18 April 2011 - 08:44 AM

View Postmsgig, on 15 April 2011 - 02:11 PM, said:

Sorry, using Roxio Creator 2010


You are posting in the C2010 forum to a over year old thread. You also state you are using Roxio Creator 10. There is no such program.

Please confirm what program you are using.


Did you notice that under the media options, you have an Epson printer selected? Did you read this?

This post has been edited by sknis: 18 April 2011 - 08:50 AM

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#16 User is offline   Gig A. 

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Posted 18 April 2011 - 10:38 AM

yes, I did notice that an Epson printer was selected but that was the only option I had.

I DID calibrate the printer as you suggested, twice but still don't get to select ANY printer other than the original Epson printers. I also went to the properties button and made sure print to dvd draw was selected but that's when Epson is my only choice.

I don't have the C:\Program Files\Common Files\Roxio Shared\12.0\Label Creator 12\Page Files you mentioned to copy your 2 HP jwp files to.
Only have those files you mentioned in the C:\Program Files (x86)\Common Files\Roxio Shared\12.0\Label Creator 12\Page Files directory (see attached)





Did you notice that under the media options, you have an Epson printer selected? Did you read this?
[/quote]

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