Roxio Community: DVD Builder Issue - Roxio Community

Jump to content

Roxio Community
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

DVD Builder Issue Program not loading

#1 User is offline   nomanor674 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 28-September 09

Posted 28 September 2009 - 08:19 AM

I have had EMC 7.5 for a while and didn't have any issues with burning. Recently, when I go to the main screen and select DVD Builder, I get the loading component and then it goes back to the main menu. I had thought it was due to the Napster program that came with my radio and since uninstalled it. After doing that, it still is not working. Is there anything I can do to fix this? Thanks.
0

#2 User is offline   grandpabruce 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 19,290
  • Joined: 04-January 06
  • Gender:Male

Posted 28 September 2009 - 09:15 AM

QUOTE (nomanor674 @ Sep 28 2009, 11:19 AM) <{POST_SNAPBACK}>
I have had EMC 7.5 for a while and didn't have any issues with burning. Recently, when I go to the main screen and select DVD Builder, I get the loading component and then it goes back to the main menu. I had thought it was due to the Napster program that came with my radio and since uninstalled it. After doing that, it still is not working. Is there anything I can do to fix this? Thanks.


Try this download. Click on the exe file, after you download.

It was for EMC 7.1, but I believe that it worked in 7.5, too.

http://tools.roxio.com/support/hotfix/emc71hot1.exe

This post has been edited by grandpabruce: 28 September 2009 - 09:20 AM

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
0

#3 User is offline   nomanor674 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 28-September 09

Posted 28 September 2009 - 12:42 PM

QUOTE (grandpabruce @ Sep 28 2009, 10:15 AM) <{POST_SNAPBACK}>
Try this download. Click on the exe file, after you download.

It was for EMC 7.1, but I believe that it worked in 7.5, too.

http://tools.roxio.com/support/hotfix/emc71hot1.exe


Thanks. I tried it and it still happened.
0

#4 User is offline   grandpabruce 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 19,290
  • Joined: 04-January 06
  • Gender:Male

Posted 28 September 2009 - 12:55 PM

QUOTE (nomanor674 @ Sep 28 2009, 03:42 PM) <{POST_SNAPBACK}>
Thanks. I tried it and it still happened.


Have you installed Internet Explorer 7 or 8? If so, it broke your software.

How about Windows Media Player 10 or 11? Same scenario.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
0

#5 User is offline   nomanor674 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 28-September 09

Posted 29 September 2009 - 12:59 PM

QUOTE (grandpabruce @ Sep 28 2009, 01:55 PM) <{POST_SNAPBACK}>
Have you installed Internet Explorer 7 or 8? If so, it broke your software.

How about Windows Media Player 10 or 11? Same scenario.



I checked WMP and it is version 9. For IE, it is blank when the about screen comes up. I think it might be 6. if it's 7, is there a fix for it?

0

#6 User is offline   ogdens 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Digital Guru
  • Posts: 13,050
  • Joined: 04-January 06
  • Gender:Male
  • Location:Lucknow, Ontario, Canada

Posted 29 September 2009 - 01:41 PM

QUOTE (nomanor674 @ Sep 29 2009, 04:59 PM) <{POST_SNAPBACK}>
I checked WMP and it is version 9. For IE, it is blank when the about screen comes up. I think it might be 6. if it's 7, is there a fix for it?


Yes. revert back to 6 see here http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS=

That's up to you.

IE 6 will eventually disappear, just a matter of time.....
0

#7 User is offline   nomanor674 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 28-September 09

Posted 30 September 2009 - 02:18 PM

QUOTE (ogdens @ Sep 29 2009, 02:41 PM) <{POST_SNAPBACK}>
Yes. revert back to 6 see here http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS=

That's up to you.

IE 6 will eventually disappear, just a matter of time.....

I was finally able to find out that I have IE 6. Is there anything else I can do? My PC is old and I am still on Win2K ( computer kept giving me issues with the XP that was installed on it).
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users