Edited by Richard60, 30 September 2009 - 10:27 AM.
2
Welcome Screen
Started by
Richard60
, Sep 30 2009 10:26 AM
9 replies to this topic
#1
Richard60
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Posted 30 September 2009 - 10:26 AM
My welcome screen shows no text or icons on it I am running windows XP professional.
Richard Has Left The Building.
#2
sknis
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Posted 30 September 2009 - 11:07 AM
QUOTE (Richard60 @ Sep 30 2009, 01:26 PM) <{POST_SNAPBACK}>
My welcome screen shows no text or icons on it I am running windows XP professional.
What screen resolution and Windows font size are you running? XP with what SP? What version of Internet Explorer?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#3
Richard60
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Posted 30 September 2009 - 11:17 AM
QUOTE (sknis @ Sep 30 2009, 12:07 PM) <{POST_SNAPBACK}>
What screen resolution and Windows font size are you running? XP with what SP? What version of Internet Explorer?
I am using font of 96 and a screen resolution of 1440 by 900 and I am running Internet explore 8
Richard Has Left The Building.
#4
sknis
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Posted 01 October 2009 - 03:06 AM
...and XP with what service pack? (asked again).
Minimum System Requirements:
•Microsoft® Windows Vista™ (32- or 64-bit), SP1 is required, Windows® XP SP3 (32- or 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32-or 64-bit)
Also go here to make sure that your computer meets the other minimum requirements.. What video card/chip do you have. In fact, please post your computer specs in your signature via the My Controls link at the top of the page.
Minimum System Requirements:
•Microsoft® Windows Vista™ (32- or 64-bit), SP1 is required, Windows® XP SP3 (32- or 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32-or 64-bit)
Also go here to make sure that your computer meets the other minimum requirements.. What video card/chip do you have. In fact, please post your computer specs in your signature via the My Controls link at the top of the page.
Edited by sknis, 01 October 2009 - 03:08 AM.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#5
cssaus
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Posted 03 October 2009 - 06:18 PM
QUOTE (Richard60 @ Sep 30 2009, 11:26 AM) <{POST_SNAPBACK}>
My welcome screen shows no text or icons on it I am running windows XP professional.
I'm having the same problem and made a posting in the Installation/Uninstallation/Update Forum:
http://forums.support.roxio.com/index.php?...st&p=293611
My posting includes a screen print of the "Welcome Screen". Check it out and see if looks the same as what you're seeing.
Steve
#6
cssaus
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Posted 03 October 2009 - 06:37 PM
QUOTE (Richard60 @ Sep 30 2009, 10:26 AM) <{POST_SNAPBACK}>
My welcome screen shows no text or icons on it I am running windows XP professional.
A follow up question, did you do the install from the downloaded files or off a disc?
Steve
#7
cssaus
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Posted 29 October 2009 - 01:38 PM
I received an email from support this morning to download and install Service Pack 1 which I did but it still hasn't fixed the problem with the Welcome Screen.
I updated my OPEN ticket with Roxio Support who came back to me with the following:
Due to the extensive unsuccessful troubleshooting I have refunded the price of your software. You are welcome to keep it as is as a gratis copy from us. At this time we do not have any further resolution to your issue. Please keep an eye for future updates to the software.
I had offered to allow support to remote into my PC to undertake further investigation but they obviously weren't interested in doing so.
Time to checkout NERO!
Curiously enough, the Forum thread that I had originally opened on this problem has now been locked! No idea why. Anyway for anyone interested, the link to the thread is:
Creator 2010 Pro Installation, This screen doesn't look right
Steve
I updated my OPEN ticket with Roxio Support who came back to me with the following:
Due to the extensive unsuccessful troubleshooting I have refunded the price of your software. You are welcome to keep it as is as a gratis copy from us. At this time we do not have any further resolution to your issue. Please keep an eye for future updates to the software.
I had offered to allow support to remote into my PC to undertake further investigation but they obviously weren't interested in doing so.
Time to checkout NERO!
Curiously enough, the Forum thread that I had originally opened on this problem has now been locked! No idea why. Anyway for anyone interested, the link to the thread is:
Creator 2010 Pro Installation, This screen doesn't look right
Steve
#8
grandpabruce
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Posted 29 October 2009 - 03:13 PM
QUOTE (cssaus @ Oct 29 2009, 04:38 PM) <{POST_SNAPBACK}>
I received an email from support this morning to download and install Service Pack 1 which I did but it still hasn't fixed the problem with the Welcome Screen.
I updated my OPEN ticket with Roxio Support who came back to me with the following:
Due to the extensive unsuccessful troubleshooting I have refunded the price of your software. You are welcome to keep it as is as a gratis copy from us. At this time we do not have any further resolution to your issue. Please keep an eye for future updates to the software.
I had offered to allow support to remote into my PC to undertake further investigation but they obviously weren't interested in doing so.
Time to checkout NERO!
Curiously enough, the Forum thread that I had originally opened on this problem has now been locked! No idea why. Anyway for anyone interested, the link to the thread is:
Creator 2010 Pro Installation, This screen doesn't look right
Steve
I updated my OPEN ticket with Roxio Support who came back to me with the following:
Due to the extensive unsuccessful troubleshooting I have refunded the price of your software. You are welcome to keep it as is as a gratis copy from us. At this time we do not have any further resolution to your issue. Please keep an eye for future updates to the software.
I had offered to allow support to remote into my PC to undertake further investigation but they obviously weren't interested in doing so.
Time to checkout NERO!
Curiously enough, the Forum thread that I had originally opened on this problem has now been locked! No idea why. Anyway for anyone interested, the link to the thread is:
Creator 2010 Pro Installation, This screen doesn't look right
Steve
I'm no betting person, but I would bet it is because of your last sentence, in your last post of that thread.
And I didn't close it. Someone beat me to it.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
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PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
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Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#9
cssaus
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Posted 29 October 2009 - 03:19 PM
QUOTE (grandpabruce @ Oct 29 2009, 03:13 PM) <{POST_SNAPBACK}>
I'm no betting person, but I would bet it is because of your last sentence, in your last post of that thread.
And I didn't close it. Someone beat me to it.
And I didn't close it. Someone beat me to it.
Does that mean I've inadvertently caused the closing of this thread?
#10
myguggi
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Posted 29 October 2009 - 03:38 PM
QUOTE (cssaus @ Oct 29 2009, 07:19 PM) <{POST_SNAPBACK}>
Does that mean I've inadvertently caused the closing of this thread?
I bet it was closed because you said you wanted to switch to Nero
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
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