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creator v10.1 installation problem entering CK key

#1 User is offline   jhartley 

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Posted 01 October 2009 - 05:48 AM

I've downloaded the Creator v10.1 update and am trying to install the update. But when I'm at the prompt to enter CD key, the first box will only allow me to enter 2 characters ( instead of 4). After 2 characters, it automatically jumps to the second box.
I'm running on Vista Business with SP1, 4 GB RAM & 2.50 GHZ processor.

Thanks in advance for the help.

This post has been edited by jhartley: 01 October 2009 - 05:54 AM

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#2 User is offline   ogdens 

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Posted 01 October 2009 - 06:57 AM

QUOTE (jhartley @ Oct 1 2009, 09:48 AM) <{POST_SNAPBACK}>
I've downloaded the Creator v10.1 update and am trying to install the update. But when I'm at the prompt to enter CD key, the first box will only allow me to enter 2 characters ( instead of 4). After 2 characters, it automatically jumps to the second box.
I'm running on Vista Business with SP1, 4 GB RAM & 2.50 GHZ processor.

Thanks in advance for the help.



Read this http://forums.support.roxio.com/index.php?showtopic=55590

If everything is working ok, there is no need to update.
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