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Installation problem


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#1 teamc2009

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Posted 02 October 2009 - 05:21 PM


I have recently purchased the disks and they have just arrived to me in Australia.   When I am trying to install I get the following message:


set up has determined that your configuration does not support any of the included products

I have installed the latest service pack for my windows vista and also tried turning off my nortons while I install but to no avail.

Does anyone know if I need to change some settings somewhere since I am in OZ and the disc is from the USA???

#2 Big_Dave

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Posted 02 October 2009 - 05:51 PM

If you have VISTA, do you have sp1 or higher installed?
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
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#3 Kev W

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Posted 04 October 2009 - 09:56 AM

QUOTE (Big_Dave @ Oct 2 2009, 05:51 PM) <{POST_SNAPBACK}>
If you have VISTA, do you have sp1 or higher installed?

Hi, I have service pack 2 installed (Sorry clicked on wrong post)

Edited by Kev W, 04 October 2009 - 10:01 AM.


#4 gi7omy

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Posted 06 October 2009 - 04:57 AM

Can you let us have your computer specs (similar to those in my signature) please?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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