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Encountered a problem Creator 2009 special edition needs to close

#1 User is offline   Peter J 

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Posted 03 October 2009 - 09:37 AM

Every time I come to open Roxio creator 2009 special edition; I get the message "Roxio Creto has encountered a problem and needs to close...Sorry for the inconvenience"
I bought and installed the program about two months ago and it worked fine up untill a few days ago, now I can't even get it to open. No new programs were installed on my laptop.
I've tried douing a complete uninstall and a complete reinstall....nothing. I also have "Roxio Home Creator" on my lapatop, it works OK.
Has anyone else experienced this and if so how can I resolve?
Thank you
Peter
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#2 User is offline   Big_Dave 

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Posted 03 October 2009 - 10:00 AM

Did you try sp4 for Creator 2009? I am not sure if it applies to the SE version but you could give it a try. Creator 2009 sp4
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
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