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Smart Sound Error during installation


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#1 scott784

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Posted 04 October 2009 - 01:14 PM

I reformatted my 32 bit Vista and reinstalled my retail version of EMC 10. I then downloaded the latest build off the Roxio web site to bring the product up to date from EMC 10 to EMC 10.1. The install went fine until near then end. Then I got an error message about smart sound (sorry didn't right down the error number). Anyhow, the long and the short of this is that I got an error message during the update install regarding smart sound and it didn't install.  However, it seemed all the other updates were successfully installed (at least no other error messages) and when I looked at my version number, it then indicated I have EMC 10.1.

I restarted my computer and clicked on the 'install' file for update to EMC 10.1 (again) in an attempt to fix the issue with smart sound.  I figured it would do the entire update all over again for EMC 10.1.  However, this time, the install file just went ahead and indicated that it has installed smart sound successfully (appearing to leave everything else with updates to 10.1 intact) and finished the process.

So my question is....what is the possibility of EMC 10.1 now being buggy? This is good software but it seems fussy sometimes and particulary when an install doesn't go perfectly. I think I am fine with it. However, any thoughts or feedback would be appreciated.

Edited by scott784, 04 October 2009 - 01:43 PM.

Scott

Dell XPS 410
Intel Core 2 Quad @ 2.4 GHz
4.00 GB Memory (Ram) (Dual channel DDR2)
Windows Vista Home Premium with SP2
Nvidia GeForce 8800 GT graphics card (512 MB memory)
Creative SB X-Fi sound card
Philips DVD-ROM
TSST Corp DVD+-RW
2 Hard Drives at 250 GB each in Sata Raid Controller forming 500 GB

#2 scott784

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Posted 04 October 2009 - 01:45 PM

QUOTE (ogdens @ Oct 4 2009, 01:42 PM) <{POST_SNAPBACK}>
Duplicate post

This is not a duplicate post.  I originally placed it under the wrong heading and the edited the message to refer to this thread.
Scott

Dell XPS 410
Intel Core 2 Quad @ 2.4 GHz
4.00 GB Memory (Ram) (Dual channel DDR2)
Windows Vista Home Premium with SP2
Nvidia GeForce 8800 GT graphics card (512 MB memory)
Creative SB X-Fi sound card
Philips DVD-ROM
TSST Corp DVD+-RW
2 Hard Drives at 250 GB each in Sata Raid Controller forming 500 GB

#3 Jim_Hardin

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Posted 04 October 2009 - 01:51 PM

Who could possible know the answer to that???

Wring it out and see what happens!

If it breaks all you can do is the Clean Install of EMC 10.0 then update to 10.1 again.

Of course Upgrading ($$$) to Creator 2010 would be an option. Should work nicely on your PC…

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#4 sknis

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Posted 04 October 2009 - 01:53 PM

QUOTE (scott784 @ Oct 4 2009, 04:45 PM) <{POST_SNAPBACK}>
This is not a duplicate post.  I originally placed it under the wrong heading and the edited the message to refer to this thread.


If it all works, why worry about it?  Come back if you have a concrete issue with the program.  Did you prepare your computer for the install following these directions?  If so, you should have no problems.  Sometimes things just hiccup and are often fixed with a reboot which I'm sure you've done.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#5 scott784

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Posted 04 October 2009 - 02:21 PM

QUOTE (sknis @ Oct 4 2009, 01:53 PM) <{POST_SNAPBACK}>
If it all works, why worry about it?  Come back if you have a concrete issue with the program.  Did you prepare your computer for the install following these directions?  If so, you should have no problems.  Sometimes things just hiccup and are often fixed with a reboot which I'm sure you've done.

Yes, I followed all steps in that link (except going to msconfig and stopping all processes).  However, I did stop my anti-virus software and I was not running any other programs during the upgrade from EMC 10 to EMC 10.1

I have not had much time yet to use the program since doing this update this afternoon.  Everything seems okay.  However, I posted here because I know Roxio software can act up sometimes if the install does not go perfectly.

PS Yes, I may purchase Roxio Creator 2010 if I decide to go with Windows 7.  My PC should be able to handle it easily.

Edited by scott784, 04 October 2009 - 02:38 PM.

Scott

Dell XPS 410
Intel Core 2 Quad @ 2.4 GHz
4.00 GB Memory (Ram) (Dual channel DDR2)
Windows Vista Home Premium with SP2
Nvidia GeForce 8800 GT graphics card (512 MB memory)
Creative SB X-Fi sound card
Philips DVD-ROM
TSST Corp DVD+-RW
2 Hard Drives at 250 GB each in Sata Raid Controller forming 500 GB

#6 ogdens

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Posted 04 October 2009 - 02:43 PM

QUOTE (scott784 @ Oct 4 2009, 06:21 PM) <{POST_SNAPBACK}>
Yes, I followed all steps in that link (except going to msconfig and stopping all processes).  However, I did stop my anti-virus software and I was not running any other programs during the upgrade from EMC 10 to EMC 10.1

I have not had much time yet to use the program since doing this update this afternoon.  Everything seems okay.  However, I posted here because I know Roxio software can act up sometimes if the install does not go perfectly.

PS Yes, I may purchase Roxio Creator 2010 if I decide to go with Windows 7.  My PC should be able to handle it easily.


If the program was working fine (before the re-format) and you had no problems, then their was no reason to apply the update, as stated on the update page " This   update/download does not offer any new features".

#7 scott784

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Posted 04 October 2009 - 03:04 PM

QUOTE (ogdens @ Oct 4 2009, 02:43 PM) <{POST_SNAPBACK}>
If the program was working fine (before the re-format) and you had no problems, then their was no reason to apply the update, as stated on the update page " This   update/download does not offer any new features".

I recognized this update provided no new features but chose to apply it.

Edited by scott784, 04 October 2009 - 04:09 PM.

Scott

Dell XPS 410
Intel Core 2 Quad @ 2.4 GHz
4.00 GB Memory (Ram) (Dual channel DDR2)
Windows Vista Home Premium with SP2
Nvidia GeForce 8800 GT graphics card (512 MB memory)
Creative SB X-Fi sound card
Philips DVD-ROM
TSST Corp DVD+-RW
2 Hard Drives at 250 GB each in Sata Raid Controller forming 500 GB

#8 sknis

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Posted 05 October 2009 - 04:28 AM

Do you wear a belt AND suspenders also?
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

PC  Windows 7 Ultimate 64bit  
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory.  ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.

#9 scott784

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Posted 05 October 2009 - 03:50 PM

QUOTE (sknis @ Oct 5 2009, 05:28 AM) <{POST_SNAPBACK}>
Do you wear a belt AND suspenders also?

No, Steve.  I leave that to others on this forum.
Scott

Dell XPS 410
Intel Core 2 Quad @ 2.4 GHz
4.00 GB Memory (Ram) (Dual channel DDR2)
Windows Vista Home Premium with SP2
Nvidia GeForce 8800 GT graphics card (512 MB memory)
Creative SB X-Fi sound card
Philips DVD-ROM
TSST Corp DVD+-RW
2 Hard Drives at 250 GB each in Sata Raid Controller forming 500 GB




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