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run time error and unable to load skin

#1 User is offline   tomandkat 

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Post icon  Posted 06 October 2009 - 03:57 PM

I have tried using my DVD with easy media creator suite 10 and I always get 1 of 2 errors. either { ERROR :unable to load skin} or runtime error must close.....

I've tried uninstalling it and then reinstalling it and I still get the error... any help would be greatly appreciated
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#2 User is offline   sknis 

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Posted 07 October 2009 - 03:31 AM

QUOTE (tomandkat @ Oct 6 2009, 06:57 PM) <{POST_SNAPBACK}>
I have tried using my DVD with easy media creator suite 10 and I always get 1 of 2 errors. either { ERROR :unable to load skin} or runtime error must close.....

I've tried uninstalling it and then reinstalling it and I still get the error... any help would be greatly appreciated


Did this just start? Did you upgrade from XP to Vista? Have you installed anyting new lately or use a registry cleaner?

Do you get any error codes? When you did the reinstall, did you follow these instructions to prepare your computer and also do a clean install (Vista) (XP)?

Are you running your OS in the same language that you are using for EMC 10?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   tomandkat 

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Posted 07 October 2009 - 03:39 PM

QUOTE (sknis @ Oct 7 2009, 04:31 AM) <{POST_SNAPBACK}>
Did this just start? Did you upgrade from XP to Vista? Have you installed anyting new lately or use a registry cleaner?

Do you get any error codes? When you did the reinstall, did you follow these instructions to prepare your computer and also do a clean install (Vista) (XP)?

Are you running your OS in the same language that you are using for EMC 10?

ok I followed the instructions you posted perfectly and I still get the same error.. ( even did the registry edit everything else it said)
when I did it this time Roxio i make me register the product ....

I am running Vista on my computer-- (it came with it)
and yes I have a registry tool... CC cleaner....

I get 2 different erros

1. Error unable to load skin

2nd error
Microsoft Visiual C++ Runtime Error

Runtime Error
Program: ....iles\Roxio
Shared\10.0\SharedCom\RoxWizardLauncher10.exe


This application has requested the Runtime to terminate it in a unusual way.
Please contact the applications support team for more information



any ideas?

This post has been edited by tomandkat: 07 October 2009 - 03:45 PM

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