Help
Roxio Community
Purchased 2 copies of Roxio 2009 several months ago and just now getting to use them.
Installed on my desktop using XP home with no issues, runs like a champ!
However installed on the wife's Sony Laptop running Vista and I am having issues.
Roxio itself starts up and I get the main window. I first try to go to "Photos" and "Create Slideshow".
I get the "Busy" icon as if the Slideshow box is going to open but it never opens (pop up window).
This goes for any of the applications withing Roxio.
I have shutdown the following just in case.
1. Windows firewall
2. Mcafee
3. Lavasoft Adaware
Still cannot open the individual apps. I hate to go through a unistall/install without understanding what the issue is.
Can anyone help me?
Thanks
Toby R.
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Roxio 2009 - Programs will not start
#2
- Digital Guru
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- Group: Digital Guru
- Posts: 11,175
- Joined: 04-January 06
Posted 08 October 2009 - 06:24 PM
Have you tried installing the SP4 update for Creator 2009? It can be found here:
http://www.roxio.com/enu/support/c2009/software_updates.html
http://www.roxio.com/enu/support/c2009/software_updates.html
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#3
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- Group: Members
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- Joined: 10-February 07
Posted 08 October 2009 - 07:39 PM
QUOTE (Larry @ Oct 8 2009, 07:24 PM) <{POST_SNAPBACK}>
Have you tried installing the SP4 update for Creator 2009? It can be found here:
http://www.roxio.com/enu/support/c2009/software_updates.html
http://www.roxio.com/enu/support/c2009/software_updates.html
There was a critical update installed on both PCs but did not know if it was called SP4 I will check it in the morning. Thanks Larry
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