15 replies to this topic

[mooblie]

Unfortunately, summary = bad news: 10.0.3 crashes for me whenever I try and burn BD-REs.  But markers are (nearly all!) recognised - see below.

More details:

MacPro 2 x 2.8GHz Quad-Core Intel Xeon, 8GB RAM, OSX 10.5.7, Quicktime 7.6.2.  NB: NOT Snow Leopard (yet).  
(I'm a commercial user, and I can't upgrade System until I'm between paying projects!)
Burner = LG GGW-H20L (firmware "YL03") connected externally by Firewire400 in Firewire/SATA bridging case.  
This hardware all worked well with 10.0.2 making BDs and BR-REs (except no FCP Chapter markers!)

Process:

Repaired permissions, dragged Toast 10.0.3 folder to Applications.  Repaired permissions again.
Created small test project with FCP chapters markers at specific, random, intervals with recorded timecodes.  
Tried to burn BD-RE direct from project - Toast 10.0.3 encodes OK, then unexpectedly quits when BD burning is supposed to start.
Tried building Disc Image first in 10.0.3 - that completes OK.
Tried to burn BD-RE from Disc Image - 10.0.3 unexpectedly quits.

So, used the Disc Image made with 10.0.3 and tried burning BD-RE using Toast 10.0.2 - that works!

FCP markers are recognised accurately!!... but... NOT the first one!  The first marker is at timecode 0m24s09f into chapter, and Skipping Forwards >>| or Backwards |<< on my Panasonic BD-35 Blu-ray player misses that first marker completely, as if it wasn't there.  The other three chapter markers are all recognised accurately. Yay!

So: three issues for me:
- 10.0.3 won't burn BDs with my setup (maybe that's the lack of Snow Leopard?)
- first marker is missed completely (but others OK!)
- skipping forwards >>| after last marker on Panasonic BD35 player still gives me "Operation not allowed", when the logical thing to do would be to go to the NEXT chapter (which IS present on disc)

Temporary workaround for me is to:
(i) put one "sacrificial, unwanted" marker before my first wanted marker (to be ignored!)
(ii) put another "sacrificial, unwanted" marker two seconds before the end of the chapter (so skipping forward ">>|" after the last marker goes to the end of the chapter), then
(iii) build BD disc image in 10.0.3, then
(iv) use 10.0.2 to burn BD.

Better, but no cigar yet!   If Roxio want to ask further details or trials, happy to answer either here, publicly, or by PM.
(I have the OSX problem report from the "Unexpected Quitting" available, if it would help interpretation.)
-----
Edit: Just checked whether 10.0.3 burns DVDs OK on my hardware: it does, so, presumably, my computer, OS, burning hardware, comms, media, etc., etc., are all OK.
10.0.3 also apparently erases (at least: "Quick Erases") BD-REs OK.

Edited by mooblie, 21 October 2009 - 01:05 AM.

[mooblie]

Postscript: I deleted "com.roxio.toast.plist" and the "Roxio Toast prefs" files in User>Library>Preferences folder, but 10.0.3 still unexpectedly quits whenever trying to burn BDs.

Edited by mooblie, 12 October 2009 - 02:27 AM.

[ComPH]

I am afraid I am having even worse results. I am on Intel iMac, Snow Leopard, and for Blu-ray burner I use "OWC Mercury Pro 8x Blu-ray Pioneer BDR-203 External" drive. In 10.0.3, the application crashes as soon as I select the drive. I am connected via 800 Mbps Firewire. The 10.0.2 works with the drive fine, but I didn't want to spend the time finding out the details, because with the embedded drive, the BD-5 (BD on DVD) only registers 5 chapters out of 10. Furthermore, the chapters do not show in the menu system. I can forward and back between them, but I cannot randomly select them. Overall, unfortunately, this release causes more problems than it solves, as far as I am concerned. Too bad. Thank you mooblie for your data, but since my results are worse than yours and with the previous release, I'll stick with 10.0.2. Too bad, I had many hopes for really nice solution.

Edited by ComPH, 11 October 2009 - 07:09 PM.

[mooblie]

Sorry to hear your story, ComPH.  I, like you, have to keep 10.0.2 around too, although at least 10.0.3 adds SOME new functionality for me at least.  It's not a long term solution though, and I'm sure Roxio will be along to comment/help soon...

[pruthe]

I created a 20 minute HD video in Final Cut Express 4 and added 7 chapter markers. I then created a disk image of this video using Toast 10.0.3. I selected option to include scene menus, best quality, and used Mystic 16x9 menu style. I could not use 10.0.3 to burn a BD-RE since Toast crashed each time I did so. So I ended up using Toast 9 to burn the BD-RE. When playing on my Sony S-301 player, there was a nice home page with single button and pic I selected to use as thumbnail. When I clicked this, it went to first scenes page. There were actually 8 scene buttons with thumbnails displayed. The first scene button was the actually beginning of video and the other 7 scene buttons were the ones I set up in FCE. All scene buttons worked properly.

I did have a quirk happen for an earlier test BD-RE. Somehow I selected Mystic 4x3 for use as menu of my HD movie. When playing BD-RE in my player, home page and scene pages looked OK as 4x3 pages, but on scene page, only first scene button (beginning) actually worked. All other scene buttons did nothing when clicked.

I'm going to try to use some other longer FCE HD videos with chapters to see if things work similar to above. I'll leave off any chapter marker at beginning and see if one gets automatically created like previous test. If I can create other good BD-REs, maybe Toast will now be useable by me  for creating basic blue ray disks. Of course, I would also need to test these disks on different players too. Would have to see if could find some others to test on. This is as far as I have gotten in my testing.

Mac Pro (Intel), 10.6.1, 8GB mem, internal LG GBW-H20L burner.

Edited by pruthe, 13 October 2009 - 09:33 PM.

[ComPH]

I can only say that I have successful results as you pruthe, in some cases. I made several sequences from FCE, testing some 3D anaglyphic work. These are usually 10-20 minute sequences, with 10 chapters each. In a test with generating SD-DVD, all the chapters worked. The very same files, would generate 5 chapters when I did BD's and sometimes worked and sometimes crashed all together, when generating BD-5's and BD-9's. The chapters do not work correctly, but the results are consistent using 10.0.2, under both Leopard and Snow Leopard. Since I have no preview, and since it takes me 12-18 hours to generate the first 1+ hour disc, the test results come way too slow. I have other tasks, so I am pretty much done with this issue for now. I had high hopes for the 10.0.3, but as far as my requirements are concerned, the application needs another turn. I would be very interested in other people's experiences.

Edited by ComPH, 18 October 2009 - 09:29 PM.

[pruthe]

I've been doing some further work on Toast 10.0.3. I have created 5 related HD movies in FCE, each with many chapters (max on one movie is 23) and burned on a single BD-RE. I encoded the video and created disk image using Toast 10.0.3 and burned the image using Toast 9.0.7. Disk image size was 22.23GB, so almost filled up BD-RE. Total duration of all 5 movies was about 140 minutes. Everything worked pretty well, except I ran into a quirk with chapters. I found need to have an initial chapter marker right at beginning of each movie, otherwise the other chapter markers can be offset by a certain amount. If I have chapter marker right at beginning of movie, other chapter markers are put at proper points. I selected menu option to include scene menus. When BD-RE played on my Sony-s301, on home page there are 5 movie buttons with thumbnail from start of each movie. When click a movie button, went to chapter page with thumbnails. All chapter links seemed to work. For movies with a lot of chapters, there was a link to 2nd chapter page with thumbnails. There were links on each chapter page back to previous page. Quality of encoded video was pretty good (I selected best quality in Toast). Using skip button on player remote allows to skip to next chapter properly. It would be nice if chapter pages used chapter text from FCE, but not complaining at this point. This is the 2nd BD-RE movie that I have created using Toast 10.0.3. Will let know if run into any problems in future use.

pruthe

[billyost]

I can not burn a DVD on 10.6.1. If I boot from a 10.5.8 volume burning works. Was 10.0.3 supposed to fix Snow L:eopard issues?

[pruthe]

I can not burn a DVD on 10.6.1. If I boot from a 10.5.8 volume burning works. Was 10.0.3 supposed to fix Snow L:eopard issues?

I just burnt a regular DVD this morning using Toast 10.0.3 on Mac OS 10.6.1 (SL). I burnt from disk image. Not sure why doesn't work for you. What happens when burn fails? Look at this and other threads about about burning issues with Blu-ray disks and any other issues with Toast 10.0.3.

Edited by pruthe, 28 October 2009 - 01:05 PM.

[onceayear]

Unfortunately, summary = bad news: 10.0.3 crashes for me whenever I try and burn BD-REs.  But markers are (nearly all!) recognised - see below.

More details:

MacPro 2 x 2.8GHz Quad-Core Intel Xeon, 8GB RAM, OSX 10.5.7, Quicktime 7.6.2.  NB: NOT Snow Leopard (yet).  
(I'm a commercial user, and I can't upgrade System until I'm between paying projects!)
Burner = LG GGW-H20L (firmware "YL03") connected externally by Firewire400 in Firewire/SATA bridging case.  
This hardware all worked well with 10.0.2 making BDs and BR-REs (except no FCP Chapter markers!)

Process:

Repaired permissions, dragged Toast 10.0.3 folder to Applications.  Repaired permissions again.
Created small test project with FCP chapters markers at specific, random, intervals with recorded timecodes.  
Tried to burn BD-RE direct from project - Toast 10.0.3 encodes OK, then unexpectedly quits when BD burning is supposed to start.
Tried building Disc Image first in 10.0.3 - that completes OK.
Tried to burn BD-RE from Disc Image - 10.0.3 unexpectedly quits.

So, used the Disc Image made with 10.0.3 and tried burning BD-RE using Toast 10.0.2 - that works!

FCP markers are recognised accurately!!... but... NOT the first one!  The first marker is at timecode 0m24s09f into chapter, and Skipping Forwards >>| or Backwards |<< on my Panasonic BD-35 Blu-ray player misses that first marker completely, as if it wasn't there.  The other three chapter markers are all recognised accurately. Yay!

So: three issues for me:
- 10.0.3 won't burn BDs with my setup (maybe that's the lack of Snow Leopard?)
- first marker is missed completely (but others OK!)
- skipping forwards >>| after last marker on Panasonic BD35 player still gives me "Operation not allowed", when the logical thing to do would be to go to the NEXT chapter (which IS present on disc)

Temporary workaround for me is to:
(i) put one "sacrificial, unwanted" marker before my first wanted marker (to be ignored!)
(ii) put another "sacrificial, unwanted" marker two seconds before the end of the chapter (so skipping forward ">>|" after the last marker goes to the end of the chapter), then
(iii) build BD disc image in 10.0.3, then
(iv) use 10.0.2 to burn BD.

Better, but no cigar yet!   If Roxio want to ask further details or trials, happy to answer either here, publicly, or by PM.
(I have the OSX problem report from the "Unexpected Quitting" available, if it would help interpretation.)
-----
Edit: Just checked whether 10.0.3 burns DVDs OK on my hardware: it does, so, presumably, my computer, OS, burning hardware, comms, media, etc., etc., are all OK.
10.0.3 also apparently erases (at least: "Quick Erases") BD-REs OK.

[ivanatrox]

Hi all,

We have released Toast 10.0.4 update. Please install the update and let us know if you continue having the issue

Thanks!

Ivan

[mooblie]

Downloading 10.0.4 now - will take a while to test...

Hi all,

We have released Toast 10.0.4 update. Please install the update and let us know if you continue having the issue

Thanks!

Ivan

[5551212info]

I recently purchased an external blu ray burner. I am using Toast 10.0.4.  I cannot burn using a Bluray BDRE. The program recognizes the disk but it will not burn it.  Will this version of Toast use a BD-RE?

Thanks.

[mooblie]

I recently purchased an external blu ray burner. I am using Toast 10.0.4.  I cannot burn using a Bluray BDRE. The program recognizes the disk but it will not burn it.  Will this version of Toast use a BD-RE?

Thanks.

10.0.4 burns BD-R and BD-RE fine for me - Verbatim brand.  Might be worth looking at other threads here about 10.0.4, and maybe starting a new one about your specific problems?  You'll need to include in that thread your hardware and software details.

[pruthe]

I just burnt a BD-RE from a disk image using 10.0.4. Sony brand. Plays fine on my Sony s-301 player. I do a full erase before each burn.

Mac Pro Intel, 8GB mem, internal LG GBW-H20L.

[ComPH]

The 10.0.4 burns BD-REs with proper menu and chapter handling and placement as well. I am playing back on PS-3. I am using external Pioneer drive connected via firewire 800. Unfortunately I cannot do AVCHD on DVD any longer. Traded one problem for another. :-(

Edited by ComPH, 05 November 2009 - 03:39 PM.