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#1 Jeff123909

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Posted 12 October 2009 - 12:31 PM

I am having the same problems as well. I tried to create a video dvd with menu selections, but it didn't work on the dvd and when I tried to load an image file. It works fine when you try to view it in the program itself, but it doesn't work durning the encoding process. What is going on?

#2 myguggi

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Posted 12 October 2009 - 12:35 PM

QUOTE (Jeff123909 @ Oct 12 2009, 04:31 PM) <{POST_SNAPBACK}>
I am having the same problems as well. I tried to create a video dvd with menu selections, but it didn't work on the dvd and when I tried to load an image file. It works fine when you try to view it in the program itself, but it doesn't work durning the encoding process. What is going on?



If it works in the preview then you do not have the same problem as is being discussed in the forum.
It would be best to start a new thread giving a bit more detail on your problem

BTW, how can you tell it's not working during the encoding process? blink.gif

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
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HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
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#3 Jeff123909

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Posted 12 October 2009 - 06:55 PM

I could tell because I did a privew of the project before I burner and image of it and tested it. I even tried using a different menu selection screen and I got the same problem.

#4 sknis

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Posted 13 October 2009 - 06:43 AM

QUOTE (Jeff123909 @ Oct 12 2009, 09:55 PM) <{POST_SNAPBACK}>
I could tell because I did a privew of the project before I burner and image of it and tested it. I even tried using a different menu selection screen and I got the same problem.


Please tell me what the bolded text means.  Please post your computer specs;  especially,  your video device (card/chip) and what operating system being used.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.

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#5 Jim_Hardin

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Posted 13 October 2009 - 11:08 AM

QUOTE (sknis @ Oct 13 2009, 10:43 AM) <{POST_SNAPBACK}>
Please tell me what the bolded text means.  Please post your computer specs;  especially,  your video device (card/chip) and what operating system being used.

My bad!!!

He meant he did a Preview in MyDVD and the menus worked.

But they don’t on the burned disc.

Posted Image

#6 myguggi

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Posted 13 October 2009 - 11:38 AM

QUOTE (Jeff123909 @ Oct 12 2009, 10:55 PM) <{POST_SNAPBACK}>
I could tell because I did a privew of the project before I burner and image of it and tested it. I even tried using a different menu selection screen and I got the same problem.


Do you mean you created an iso image file and tested that by playing it on a Virtual Image player? But you said in your first post that that did not work?

If you did a preview via the program then that does not really tell you if the encoding process works or not.

Edited by myguggi, 13 October 2009 - 11:40 AM.


Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#7 Jeff123909

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Posted 15 October 2009 - 03:55 PM

QUOTE (myguggi @ Oct 13 2009, 12:38 PM) <{POST_SNAPBACK}>
Do you mean you created an iso image file and tested that by playing it on a Virtual Image player? But you said in your first post that that did not work?

If you did a preview via the program then that does not really tell you if the encoding process works or not.


I did do a preview within the mydvd program from Roxio Creator 2010 pro program. It worked fine, but when I burned it to image file the menu serlections wasn't highlighted like they were within the program.

And here is my computer info you asked for from before

Gateway GM5266e Desktop computer
6gb of memory
Nvidia 9400 gt graphics card
320 hard drive
intel core 2 duel e 6400

I should have everything to make this program work but I don't know why I am having a problem in the mydvd section, please help me

#8 myguggi

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Posted 15 October 2009 - 04:37 PM

QUOTE (Jeff123909 @ Oct 15 2009, 07:55 PM) <{POST_SNAPBACK}>
I did do a preview within the mydvd program from Roxio Creator 2010 pro program. It worked fine, but when I burned it to image file the menu serlections wasn't highlighted like they were within the program.

And here is my computer info you asked for from before

Gateway GM5266e Desktop computer
6gb of memory
Nvidia 9400 gt graphics card
320 hard drive
intel core 2 duel e 6400

I should have everything to make this program work but I don't know why I am having a problem in the mydvd section, please help me


Exactly what is the problem with your menu selection?
What menu style are you using? What is your render setting in File/Tools/Options? Is it software or hardware?

The preview is not a real test of the encoding process.

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset


#9 Jeff123909

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Posted 15 October 2009 - 07:25 PM

QUOTE (myguggi @ Oct 15 2009, 05:37 PM) <{POST_SNAPBACK}>
Exactly what is the problem with your menu selection?
What menu style are you using? What is your render setting in File/Tools/Options? Is it software or hardware?

The preview is not a real test of the encoding process.


I have the program runnig in hardware mode, and to answer your last question, every time I run the image file or burn my project to disk, it wont highlight the selections on the dvd menu screen. And I used Steel Viens and then I also tried the business theme. Both gave me the same problem. No highlighted selections in the main and sub menus. Can you help me fix this problem, or at least come up with an update for the program to fix this?

#10 ggrussell

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Posted 15 October 2009 - 08:02 PM

We're users just like yourself.  Every once in awhile, someone from Roxio will read through the forum and respond.  When Roxio releases updates, they are posted in the support section / Software Updates here.
Only thing we can suggest is make sure you have your video card drivers updated.  If you are using XP, make sure you have the latest updates to DirectX 9.  That won't apply to Vista. With 6GB RAM, you're most likely running 64bit Windows, too.

Edited by ggrussell, 15 October 2009 - 08:07 PM.

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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

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#11 Jeff123909

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Posted 16 October 2009 - 12:44 PM

QUOTE (ggrussell @ Oct 15 2009, 08:02 PM) <{POST_SNAPBACK}>
We're users just like yourself.  Every once in awhile, someone from Roxio will read through the forum and respond.  When Roxio releases updates, they are posted in the support section / Software Updates here.
Only thing we can suggest is make sure you have your video card drivers updated.  If you are using XP, make sure you have the latest updates to DirectX 9.  That won't apply to Vista. With 6GB RAM, you're most likely running 64bit Windows, too.


I am running windows in 32 bit with only 3.25 gb of memory being shown

#12 ggrussell

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Posted 16 October 2009 - 07:35 PM

That is all the memory that a 32bit Windows can access.  If you want to use all of that 6GB, you need to run 64bit.

Edited by ggrussell, 16 October 2009 - 07:36 PM.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA




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