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Media Manager 9 In Blackberry Desktop Manager, Runtime Error

#1 User is offline   creech 

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Posted 13 October 2009 - 07:54 AM

Why am I getting this error? Blackberry is clueless.
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#2 User is online   sknis 

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Posted 13 October 2009 - 07:59 AM

QUOTE (creech @ Oct 13 2009, 10:54 AM) <{POST_SNAPBACK}>
Why am I getting this error? Blackberry is clueless.


Are you using the RIM version or the Roxio version? If Roxio, which version?
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is offline   creech 

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Posted 13 October 2009 - 09:17 AM

QUOTE (sknis @ Oct 13 2009, 07:59 AM) <{POST_SNAPBACK}>
Are you using the RIM version or the Roxio version? If Roxio, which version?



What ever came with my Blackberry software.
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#4 User is offline   d_deweywright 

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Posted 13 October 2009 - 09:21 AM

QUOTE (creech @ Oct 13 2009, 01:17 PM) <{POST_SNAPBACK}>
What ever came with my Blackberry software.

Does it come up long enough for you to click "Help->About"? There's really no way for us to know what came with your Blackberry, you'll need to track that down for us.
Dave D-W

Beware the lollipop of mediocrity. Lick it once and you'll suck forever. - Brian Wilson

[
GIGABYTE GA-MA785GM-US2H MB | Athlon II X3 440 (3.0 GHz) | 2GB DDR2 RAM | 1-500GB HD (C: XP, G: Win7, D: - Apps, E: data & apps), 1-500 GB HD Data) | 2 - LiteOn DH20A4P DVD burners | External Dell QFlix DX-20A6Q DVD +/- writer | Windows 7 | Creator 2010 | Tektronix Phaser 850 solid ink printers | Epson R220 Photo/Disc printer | Ricoh GX 5050n dye sublimation ink | Epson Workforce 1100 printer
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#5 User is online   sknis 

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Posted 13 October 2009 - 10:28 AM

Read this about runtime errors. A lot depends on what software you have running and/or on your computer. Did you turn off your anti-virus when you installed it? Do you have any other Roxio products on your computer? Go back to RIM and talk to them until they fix it. tongue.gif Short of wiping your hard drive.

This post has been edited by sknis: 13 October 2009 - 10:28 AM

PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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