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Posted 13 October 2009 - 12:29 PM
I purchased a download of Creator 2010 and had problems with IE timing out. Now I've tried 5 times and it has locked my out. I've now paid for something I can't get. Does anyone have the answer ? Thanks
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Download attempts used up Tried to download 5 times and now can't try again.
#2
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Posted 13 October 2009 - 12:38 PM
QUOTE (jonathanb9 @ Oct 13 2009, 04:29 PM) <{POST_SNAPBACK}>
I purchased a download of Creator 2010 and had problems with IE timing out. Now I've tried 5 times and it has locked my out. I've now paid for something I can't get. Does anyone have the answer ? Thanks
Go here for info http://kb.roxio.com/search.aspx?URL=/conte...0GN&PARAMS=
#3
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Posted 13 October 2009 - 12:40 PM
QUOTE (jonathanb9 @ Oct 13 2009, 04:29 PM) <{POST_SNAPBACK}>
I purchased a download of Creator 2010 and had problems with IE timing out. Now I've tried 5 times and it has locked my out. I've now paid for something I can't get. Does anyone have the answer ? Thanks
Contact the store to have them reset the download counter. If you are having that much trouble with timing out, you might best ask for a refund and purchase the package from a retail store.
Tony, you beat me by a couple of minutes...
This post has been edited by myguggi: 13 October 2009 - 12:41 PM
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