Jump to content

Roxio Community

Roxio 2010 issue

Started by richie_rich , Oct 14 2009 12:45 PM

  • Please log in to reply
5 replies to this topic

#1 richie_rich

richie_rich

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 14 October 2009 - 12:45 PM

Help!!
I tryed to install Roxio 2010 pro verision but the install missed 1 file. I tryed to go into dvd to explore and downlaod the  program called Soundsoap but my pc froze..Any suggestions would be helpful
Richard

Edited by richie_rich, 14 October 2009 - 12:45 PM.

#2 gi7omy

gi7omy

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 16,976 posts
  • Gender:Male
  • Location:Belfast, Ireland

Posted 14 October 2009 - 12:54 PM

Soundsoap is a bundled third party app - you'd could check with them if there is a problem really but saying that, we'd need a bit more details on your system (especially in the audio end of things)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#3 richie_rich

richie_rich

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 14 October 2009 - 08:06 PM

Roxio 2010 SoundSoap won't install.I made a copy of cd2 so I can see if Soundsoap instals but it just hangs without any signs of instaling. It might be defective. Question How do i go about getting a replacement? I have the receipt of purchase and who should i call?
concerned roxio user
Richard

#4 richie_rich

richie_rich

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 14 October 2009 - 08:15 PM

QUOTE (richie_rich @ Oct 14 2009, 12:45 PM) <{POST_SNAPBACK}>
Help!!
I tryed to install Roxio 2010 pro verision but the install missed 1 file. I tryed to go into dvd to explore and downlaod the  program called Soundsoap but my pc froze..Any suggestions would be helpful
Richard


My pc specs are intel®Pentium® DUEL CORE
4 GIGHERTTZ
3.25 GIGS RAM
1500 TERIBITES
WINDOWS XP PROFESSIONAL SERICE PACK 3

i HAVE 2 OTHER ROXIO PRODUCTS WHICH ARE THE 2009 VERSION AS WELL AS 2010 VERSION BUT THE PRO IM HAVING AN ISSUE BECAUSE OF A DEFECTIVE DISK.tHERES SOME MINOR SCRATCHES WHICH I DETECTED AFTER THE INSTALLATION WASNT WORKING.sO i NEED TO KNOW IF ITS POSSIBLE TO RECEIVE A NEW DISK OR SHOULD I JUST CALL THE VENDER WHOM SOLD IT TO ME.

#5 myguggi

myguggi

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 18,380 posts
  • Gender:Male

Posted 14 October 2009 - 08:30 PM

QUOTE (richie_rich @ Oct 15 2009, 12:15 AM) <{POST_SNAPBACK}>
My pc specs are intel®Pentium® DUEL CORE
4 GIGHERTTZ
3.25 GIGS RAM
1500 TERIBITES
WINDOWS XP PROFESSIONAL SERICE PACK 3

i HAVE 2 OTHER ROXIO PRODUCTS WHICH ARE THE 2009 VERSION AS WELL AS 2010 VERSION BUT THE PRO IM HAVING AN ISSUE BECAUSE OF A DEFECTIVE DISK.tHERES SOME MINOR SCRATCHES WHICH I DETECTED AFTER THE INSTALLATION WASNT WORKING.sO i NEED TO KNOW IF ITS POSSIBLE TO RECEIVE A NEW DISK OR SHOULD I JUST CALL THE VENDER WHOM SOLD IT TO ME.


PLease turn off the caps - its hard to read your post.

This is not Roxio support, we are just users like you. You should go back to the vendor where you bought the disc

Walt

Dell Dimension 4500S;Windows XP Home Edition  SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

#6 Brendon

Brendon

    Digital Guru

  • Digital Guru
  • -8,384,201 posts
  • Gender:Male
  • Location:Christchurch, N.Z.

Posted 14 October 2009 - 09:32 PM

Richard,

If you have decided you want a replacement disc, you should contact the people where you bought it.

If you are wanting help with the installation you should post full details of your machine, your operating system, and what you've done to date, along with a request for help from your fellow users here.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7

I blame it all on Global Warming / Global Cooling / Global Staying the Same  [pick one]
Back to Installation/Uninstallation/Update


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

  1. Roxio Community
  2. → Easy Media Creator Products
  3. → Legacy Creator Products
  4. → Creator 2010
  5. → Installation/Uninstallation/Update