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Popcorn 4 multipass with turbo 264 hd

#1 User is offline   archi 

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Posted 15 October 2009 - 09:07 AM

hi to all

I want know if is possible to compress a video for appletv in multi-pass using turbo264 HD hardware
I try but I'm unable to do this
I also contact support via chat but the operator don't help me
see transcript

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Clayton: Hi! My name is Clayton. How may I help you?
matteo : I buy popcorn 4 and I have turbo 264 HD hardware If I encode single pass appletv preset popcorn 4 use turbo264 hd hardware if I use multipass popcorn 4 don't use turbo 264 hd for faster encoding. Is possible use multipass with turbo 264 hd hardware acceleration? if yes please let me know how thanks
Clayton: You would be abel to find that information in the help files of the program itself - to be honest I haven't used the Popcorn 4 yet, it just came out and I'm on a PC
Clayton: Thank you for contacting Roxio and have a good day. If you have any more issues contact us again, we are always happy to assist you.
matteo : I try to open a ticket on web but the ticket was not save
matteo : there is an email to send ticket to support?
Clayton: This wouldn't be a tech support issue - it is learning the software
Clayton: You would need to review the help files to learn the capabilities of the software
Clayton: Thank you for contacting Roxio and have a good day. If you have any more issues contact us again, we are always happy to assist you.
Clayton left the chat.
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#2 User is offline   tsantee 

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Posted 15 October 2009 - 11:43 AM

I doubt very much that the TurboHD can be used with multipass encoding. I don't think it is technically feasible. If you desire multipass encoding it has to be done in software rather than hardware.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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