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2010 Update yet?


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#1 Mike A

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Posted 17 October 2009 - 09:31 AM

Hello.

I used to use Roxio products and after another installation debacle with 2010, I uninstalled it and got a refund.

I do want to use the program and it's features, but get an error or rebooting of computer on 2 machines with Roxio about Driver_STATE


I was wondering of any patch or anything else was released from Roxio that may fix this issue as of yet... has any update been sent through the updater?

If this is fix I may re buy the product.

Also id the rude administrators are on here please do not delete close or do anything else with the post here.  I am asking a simple question.  It is a disgace that people like you actually deal with the public.


Thanks for anyone who can answer.

Mike
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#2 gi7omy

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Posted 17 October 2009 - 09:46 AM

Rudeness on your part actualy gets you nowhere fast

No-one here is employed by Roxio

Anyway - the simple answer to your question is 'no'

There is a problem with your computer and that's why you are having a problem installing. A very large number of people have done it without any hiccups, so the question that has to be asked is 'why is it happening on yours?'

You DID of course turn off all background apps while installing - didn't you?

Edited by gi7omy, 17 October 2009 - 12:48 PM.

If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 grandpabruce

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Posted 17 October 2009 - 12:23 PM

QUOTE (Mike A @ Oct 17 2009, 12:31 PM) <{POST_SNAPBACK}>
Hello.

I used to use Roxio products and after another installation debacle with 2010, I uninstalled it and got a refund.

I do want to use the program and it's features, but get an error or rebooting of computer on 2 machines with Roxio about Driver_STATE


I was wondering of any patch or anything else was released from Roxio that may fix this issue as of yet... has any update been sent through the updater?

If this is fix I may re buy the product.

Also id the rude administrators are on here please do not delete close or do anything else with the post here.  I am asking a simple question.  It is a disgace that people like you actually deal with the public.


Thanks for anyone who can answer.

Mike


Check it out for yourself.

http://www.roxio.com/enu/support/software_...ck=m_sup_update
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