I have Roxio easy media creator 9 and my video wave will not go to timeline. it only shows the windows. this also limits my editing and cuts out any chance of using zoom and pan. cant reinstall because i bought online downoad. now i cant redownload because i no longer have that debit card so i cant find my online proof of purchase. the software is registerd? what is the point of registering if i cant get tech support without paying 3.99 a min. really need help in how to fix this error in the program. any one know what i can do to fix this. or how i can reinstall it.
2
Video Wave 9 Issues
Started by
Gslamp
, Oct 17 2009 12:55 PM
3 replies to this topic
#1
Gslamp
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Posted 17 October 2009 - 12:55 PM
I Am An Inconsiderate "Hit And Run" Poster!
I Did Not Bother To Come Back And Thank The Folks Who Gave Me An Answer. I Deserve No Help!
I Did Not Bother To Come Back And Thank The Folks Who Gave Me An Answer. I Deserve No Help!
#2
ogdens
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Posted 17 October 2009 - 01:15 PM
QUOTE (Gslamp @ Oct 17 2009, 04:55 PM) <{POST_SNAPBACK}>
I have Roxio easy media creator 9 and my video wave will not go to timeline. it only shows the windows. this also limits my editing and cuts out any chance of using zoom and pan. cant reinstall because i bought online downoad. now i cant redownload because i no longer have that debit card so i cant find my online proof of purchase. the software is registerd? what is the point of registering if i cant get tech support without paying 3.99 a min. really need help in how to fix this error in the program. any one know what i can do to fix this. or how i can reinstall it.
You are up the proverbial creek. Roxio does not support that version, its 3 versions back from the existing software. Obviously you did not make a DVD copy of your download.....you could try calling Customer Service on Monday to see if you can get a sympathetic person that will
help you.
I am not aware of any "fix" for your problem, other than a clean install/reinstall, which of course is not possible for you without a new download or installation disc.
Good luck
#3
myguggi
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Posted 17 October 2009 - 01:43 PM
QUOTE (Gslamp @ Oct 17 2009, 04:55 PM) <{POST_SNAPBACK}>
I have Roxio easy media creator 9 and my video wave will not go to timeline. it only shows the windows. this also limits my editing and cuts out any chance of using zoom and pan. cant reinstall because i bought online downoad. now i cant redownload because i no longer have that debit card so i cant find my online proof of purchase. the software is registerd? what is the point of registering if i cant get tech support without paying 3.99 a min. really need help in how to fix this error in the program. any one know what i can do to fix this. or how i can reinstall it.
So what happened to the downloaded files? Did you delete them?
Walt
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#4
sknis
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Posted 21 October 2009 - 01:02 PM
Do you have the full version or an OEM or other limited edition. I remember that a version has only a slide show version and really didn't do any video editing.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
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PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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